Altigen AltiContact Manager Version 5.0A, Administration Manual

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Alti-Mobile Extensions
AltiContact Manager Administration Manual 22-7
22. Alti-Mobile
Ext
e
ns
ions
• Mobile Trunk Allocation - select either Shared or Dedicated .
Selecting the Dedicated option enables the browse button (...),
which in turn, invokes a Mobile Trunks window to select the
desired mobile trunk.
Figure 8. Mobile Trunks Window
• Press Any Key To Answer Call - a per mobile extension option;
when a call is answered by the Alti-Mobile Extension user, the
system will play a phrase to tell the mobile user “To accept this call,
please press any digit.” The user must press any key within 3
seconds to connect the call; otherwise, it will time out and the call
will be treated as an agent/extension RNA and will follow the
workgroup/extension setting to route the call.
Note: Either the Press Any Key To Answer Call or Play Phrase
After Answered option should be selected, but NOT both.
If both options are selected, the Press Any Key To Answer
Call will override and the Play Phrase After Answered
will not be played.
• Play Phrase After Answered - system will play the given phrase
when the mobile PSTN phone user answers the call from the system
to the Alti-Mobile Extension.
• Play Phrase Before Dial Tone - system will play the given phrase
before the dial tone when the PSTN phone user tries to use the
system to make an outgoing call as the Alti-Mobile Extension.