Altigen AltiContact Manager Version 5.0A, Administration Manual

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AltiContact Manager Administration Manual 14-1
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Extension Configuration
There are two types of extensions:
• Physical Extensions are associated with a physical port and device,
usually a telephone set. This is what most users think of as an
extension .
• Virtual Extensions are not associated with a physical port. Virtual
extensions can be used as message mailboxes and in telephone sharing
environments. Users of a virtual extension can log in on any available
station to access physical extension features using Feature Codes.
You can create up to 2,000 total (ph virtual) extensions.
IP extensions can be configured either as physical or virtual extensions.
After creating the extensions, you then work with the following settings on
the tabs in the Extension Configuration window.
• General setup—creating the extension numbers and assigning people
to the extensions, creating workgroup pilot numbers, and setting other
basic parameters.
• Group —add or remove huntgroup members.
• Speed Dialing —extension speed dial numbers.
• Mail Management —capacity and features options for extension
mailboxes.
• Notification —preferences and options for voice mail notifications.
• Restriction —extension out-call restrictions.
• Answering —call forwarding, call waiting, and call handling
preferences and options.
• One Number Access —special handling for designated VIP calls.
• Monitor List —extension rights to monitor other extension calls.