Altigen AltiContact Manager Version 5.0A, Administration Manual

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The View Windows
4-6 AltiContact Manager Administration Manual
Extension View Window
The Extension View window, which displays the status of all assigned
extensions.
Figure 4. Extension View window
The radio button to the left of each extension number is green when the
extension is idle, and red when the extension is
not ready or in use. The
Location number (for example, 01:04) identifies the card ID and port
(channel) number on the board. For example, in location 01:04, the card ID
is 1 and the port number is 4. If an extension user with IP Extension enabled
has logged onto an IP extension, the location will show the static IP address
you have assigned. If you use dynamic IP addressing, this location will
change every time the user logs off and back onto an IP extension.
You can double-click any extension number to open the Extension
Configuration window for the selected extension.
The Reset button resets the selected extension to the idle status. When you
click the Reset button, a small dialog box opens, asking if you want to
continue with the reset and displays the selected extension number and the
name of the person assigned to the extension.