Extension Configuration
AltiContact Manager Administration Manual
14-23
14
. Ext
e
ns
ion
Conf
ig
urat
ion
—
Delete Messages after Forward
—
Keep the Messages as New
—
Keep Messages as Saved
Further, if you enable mail forwarding, you can use the check boxes
whether you want to
Forward Email
,
Forward Voice Mail
, or both.
Setting Message Playback Options
You can use the following checkboxes to turn on or off options for listening
to playback of recorded messages. These options apply to both new
messages and saved messages, and they can be applied to multiple
extensions using
Apply to
.
Parameter
Description
Announce Message
Sender Before
Playback
Selected, the user hears the name of the
message sender (internal sender only) before
listening to recorded AltiGen Voice Mail
System messages.
Announce Time
Stamp Before
Playback
Selected, the user hears the timestamp (time
and date) of each message before playback.
Confirm Callback
Number
Selected, system confirms the accuracy of the
caller’s number.
Enable Distinctive
Call Waiting Tone
Selected, the user hears three different call
waiting tone cadences to distinguish between
internal, external, and operator calls (see
“Distinctive Ring” on page 5-3).
Play the Newest
Voice Message First
Selected, voicemails are played in reverse order
of their delivery when the user retrieves them.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...