Altigen AltiContact Manager Version 5.0A, Administration Manual

Page: 221 / 578

Trunk Configuration
AltiContact Manager Administration Manual 7-5
7. Trun
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Conf
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urat
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Important:
When accessing an outside number from voice mail, dialing
911 will not go through if only E-911 trunks are available.
• Phone Number - The phone number, without the area code, assigned
to the location. If the wiring changes and a new phone number is
assigned to the location, you must update the information in this field.
• Description - Descriptive information such as the company name for
the assigned Phone Number, or appropriate agency if this trunk
provides 911 access.
• Trunk Dialing Scheme -
Overlap or En-bloc dialing.
— Overlap allows the terminal to omit part of the digits required to
complete a call, while the remaining digits are buffered. Use
Overlap Dialing for analog trunks and for T1 (robbed bit) for best
results.
— En-bloc allows the terminal to include all of the digits required to
complete a call. Use En-bloc Dialing for digital (PRI-ISDN)
trunks.
Note: For IP trunks, use the IP Dialing Table to set the dialing
scheme.
• Trunk Call Predial String - select the Trunk Predial String
checkbox to add digits when the trunk is used.
• Centrex Transfer - Applies to analog and T1 trunks if the trunk is
supported by Centrex. This option must be selected to forward calls to
an outside number through a Centrex switch. If the Centrex provider
requires a particular string to be sent before the dialed number, enter
the string in the
Transfer Predial String box. If no string is set as a
predial string, FLASH is used.
• Attribute - In Service makes the trunk available for use. Out of
Service prevents the trunk from being used (for example, while
performing maintenance).
• Enable Tie Trunk - Allows hop-on and hop-off dialing for an ISDN/
PRI, or T1 trunk. When this box is checked, any incoming call to the
selected trunk can be sent with ANI/DNIS information. To use this
feature, Hop-off must also be enabled under System Configuration
Call Restrictions, as discussed in “Defining System Call Restrictions”
on page 5-15. Also, the board must be configured to allow for tie
trunks. See “Setting up T1, PRI or E1 Channels on the Triton T1/PRI
Board” on page 6-25.