Altigen AltiContact Manager Version 5.0A, Administration Manual

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2-2 AltiContact Manager Administration Manual
— Windows 2000 Professional with SP4 and above (SmallOffice and
AltiServ1 IP only)
— Windows XP Professional (SmallOffice and AltiServ1 IP only)
— Windows Server 2003
Note:
If installing AltiContact Manager for the first time and you
wish to use the software with Windows 2000, you must already
be running Windows 2000 prior to the AltiContact Manager
software installation.
Note:
If migrating to AltiContact Manager, migration from AltiServ
is available.
• For 5.0A Administrator :
— Windows 2000 Server/Professional with SP4 and above
— Windows Server 2003
— Windows XP Professional
• For 5.0A Client Applications :
— Windows 98 2nd Edition
— Windows 2000 Server/Professional with SP4 and above
— Windows XP Professional
• For Online Help : Internet Explorer 6.0 or higher browser.
To accommodate Quantum and Triton telephony boards with AltiContact
Manager software, ACM requires the following minimum system
configuration:
• IBM/PC compatible system with adequate number of full-size ISA and
PCI slots.
• Microsoft Windows 2000 Server.
• Microsoft Internet Information Services (version 3 or higher for
Windows 2000 [web server software that is supplied with Windows])
must be installed prior to installing AltiContact Manager. This is
necessary if you want AltiReach, the web-based call handling
application, to run.
• Channel Service Unit for T1/E1/PRI.
Hardware selection may have to be adjusted based on the following
variables: