Altigen AltiContact Manager Version 5.0A, Administration Manual

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Extension Configuration
AltiContact Manager Administration Manual 14-37
14
. Ext
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Conf
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To configure ONA, select the extension number from the Agent/
Supervisor/Extension list, then click the One Number Access tab.
Figure 12. One Number Access tab, Extension Configuration
Note:
You can use Apply to to apply some ONA settings to one, some,
or all extensions of the same type—physical to physical, and so on,
but only if the extensions are ONA enabled on the Answering tab.
See “Apply To Button” on page 14-2 for more information on
using
Apply to .
One Number Access Options
In the One Number Access tab, use the drop-down list to select an option
for One Number Access:
• Disabled
• Enabled at any time
• Enabled during business hours only
• Enabled during non-business hours only
• Enabled based on the following schedules
If you select this last option, Enabled based on the following schedules ,
you can then select and set up to four different time periods—Schedules 1
through 4—using the
From and To time drop-down lists.