Out Call Routing Configuration
AltiContact Manager Administration Manual
10-7
10. O
u
t Call Routi
n
g
Conf
ig
urat
ion
Adding a Dialing Pattern Definition
1. Click
Add
to open the Add an entry dialog box.
2. Type in a
Prefix
number, select the
pattern length
, then click
OK
.
Note:
The pattern length tells the system to wait for
n
number of digits to
be dialed before executing the route or disallowing the call.
Selecting N/A creates a ‘
?
’ symbol in place of number of the digits,
and this indicates an unspecified number of digits.
After a route is added, you can edit to further define it as described in the
following discussion.
Editing a Dialing Pattern
To edit, or define, a pattern, select and highlight the route in the prefix list,
make changes to the attributes, then click
Apply
.
You can change the following attributes:
•
Prefix and Pattern length
. If desired, you can change the prefix
number and pattern length for a prefix.
•
Disallow this dialing pattern
check box. Select this to block calls that
match the dialing pattern.
•
Route Priority
boxes. These specify the trunk route(s) and the order
of routes assigned to the prefix. Use the drop-down list to select the
desired route used when the selected dialing pattern is found. Up to six
routes can be assigned, and they are accessed in order from 1–6.
Note:
The SIP Redirect Server fields are reserved for future use.
Deleting a Pattern
To delete a pattern, highlight the one you want to delete in the prefix list,
then click
Delete
.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...