Workgroup Configuration
AltiContact Manager Administration Manual
16-17
16
. Workg
roup
Co
nfigur
at
ion
Setting Mailbox Capacities
You can set various mailbox capacities with the following options:
These options can be applied to multiple extensions using
Apply to
.
Setting Message Notification Options
The
Notification
tab of Workgroup Configuration provides for setting
notification options on new incoming email as well as voice messages.
To work with notification settings, select the workgroup number from the
Group List
, then click the
Notification
tab.
Enable Distinctive
Call Waiting Tone
Selected, the user hears three different call
waiting tone cadences to distinguish between
internal, external, and operator calls (see
“Distinctive Ring” on page 5-3).
Play the Newest
Voice Message First
Selected, voicemails are played in reverse order
of their delivery when the user retrieves them.
Parameter
Description
Max Number of
Messages
Maximum number of messages stored in the
user’s mailbox. The range is
1
–
999
, defaulting
to 100.
Mailbox Size
Mailbox size in MBs of stored messages. The
range is
1
–
500
MB, with a default of 50.
Max Message
Length
Maximum length of voice messages in minutes.
The range is
1
–
30
minutes, with a default of 5
minutes.
Retention Length of
Saved Messages
Number of days saved messages are archived
by the system. The range is
1
–
90
days, with a
default of 60.
Parameter
Description
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...