Index
I-4
AltiContact Manager Administration Manual
change hardware
3-45
change password
4-11
changing hardware
3-44
changing password
4-11
channel
4-7
channel service unit
6-13
,
6-15
,
6-16
child windows
4-5
,
4-10
circuit
G-2
client setup
26-9
CO switch
6-31
code
access
7-3
,
7-6
area
7-4
codec
G.711
1-26
G.723.1
1-26
codecs
9-5
collecting caller ID and DID
digits
1-25
,
7-25
COM Server
3-18
conference
bridge option
5-3
conference call
1-7
,
G-2
limits
2-17
configurable caller name/DNIS
display
1-7
configurable emergency
number
1-22
configurable exit queue
1-11
configuration
14-28
apply to feature
1-22
audio peripheral
5-25
extension
14-1
firewall
9-10
huntgroup
15-1
IP dialing table
9-1
IP extension
14-9
line park
19-1
music on hold & recorded
announcements
5-26
network
6-10
out call routing
10-1
overhead paging
5-28
paging group
20-1
Quantum board
6-2
system
business hours
5-10
call restrictions
5-15
extension length
5-5
numbering plan
5-4
work days
5-12
system speed dialing
5-14
TCP/IP
26-5
Triton Analog Station Board
6-4
Triton T1/PRI Board
6-11
Triton VoIP Board
6-7
voice mail
8-1
configure
firewall
9-10
network for VoIP
9-9
WAN router
9-10
configuring
distribution lists
8-5
confirm callback number
14-23
,
15-13
,
16-16
connection difficulty
6-10
conversation recording
1-7
cooling fan
installation
2-13
copy from
IP phone
18-6
Country
5-3
creating
NT Emergency Repair Disk
3-43
creating workgroups
16-2
CSU
6-13
,
6-15
,
6-16
CSU installation
6-32
CSU/DSU Requirements
6-13
,
6-15
,
6-16
CT-Bus Clock Configuration
5-25
CT-bus Test Tool
1-29
cumulative IP traffic statistics
25-3
current traffic statistics
refresh interval
4-10
custom app
14-26
,
15-16
,
15-20
,
16-19
,
16-27
D
data service unit
6-13
,
6-15
,
6-16
database
backup
3-45
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...