Before Upgrade
3-18
AltiContact Manager Administration Manual
•
AltiGen Switching Service COM Server
•
AltiGen Messaging Service COM Server
•
AltiGen SMTP Service COM Server
•
AltiGen POP3 Service COM Server
•
AltiGen Exchange Integration Service COM Server
•
AltiGen Backup/Restore Service
•
AltiGen Keep Up Service
•
AltiGen Internal Logger Server
•
AltiGen External Features Server
Shutting Down Switching as a Windows 2000 Service
Optionally, if you’re not running ACM Admin, you can shut down the
services using Windows 2000 Services.
1.
Do one of the following:
• On the
Windows 2000
desktop, select
Start
Programs
Administrative Tools
Services
.
2.
Highlight
AltiGen Switching Service COM Server
.
3.
Stop the service.
If the status column is empty, proceed to the next step. If the status
column says
Started
, double-click the listing to open the Properties
dialog box, then click the
Stop
button followed by the
OK
button to
close the dialog.
Station Speed Dialing Change
Names assigned to station speed dial entries (configured in Extension
Configuration) are now stored in the local server instead of the client’s
machine. When upgrading to 5.0A from 4.6, speed dial names configured
for 4.6 clients (AltiServ/AltiView/AltiAgent users) are not carried over
after the upgrade.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...