AltiContact Manager Administrator
4-2
AltiContact Manager Administration Manual
The AltiContact Manager Main Window
Once you run the Administrator, the first window you see is the AltiContact
Manager main window.
Figure 1.
AltiContact Manager
Administrator main window
At the top you see the Main Menu bar and below that, the Quick Access
Toolbar. At the bottom is a status bar that contains information on the
current runtime status.
The main window contains separate child windows, or different views of
the system. There are five default views: the boards, extensions, trunks,
workgroups and call log.
Additionally, if appropriate, you can also run a view of IP Trunk Traffic,
which is the sixth window, at the bottom in the above example.
Note:
If using Windows XP for AltiContact Manager Administrator or
client applications, please note that for ACM Admin, the font that
appears in the title of the View Windows (Extension, Trunk, etc.)
is in the Windows 2000 style font and will appear small. To adjust,
change the Active Title font in Windows XP to Tahoma (or other
font) or change the Window theme to Window Classic.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...