TAPI Integration
AltiContact Manager Administration Manual
27-7
27. TAP
I Integration
4.
In the
Connect Using Line
section of the dialog box, select the client
extension, and click
OK
. This enables the client to call out through
Outlook using the client’s extension.
5.
To verify that the call connects, click
Start Call
in the New Call
window.
Changing TAPI Configuration Parameters
To change TAPI Configuration Parameters
1.
In Windows, go to
Control Panel > Phone and Modem Options.
2.
In the Phone and Modem Options dialog box
,
click the
Advanced
tab.
3.
Choose
AltiGen (TM) Communications Service Provider
and click
Configure.
4.
In the
AltiGen TAPI Device Detect
dialog box, click
Configure.
5.
In the
AltiGen TAPI Configuration
dialog box, click
Extension.
6.
Enter the extension number and password of an entry you want to
remove and click
Remove
, or enter the extension number and
password of a new entry and click
Add.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...