System Requirements
AltiContact Manager Administration Manual
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AltiGen Board Installation
Always install Triton and Quantum boards and attach MVIP and power
cables
prior
to powering server on. Failure to do so may result in damage
to the board. When removing or connecting the MVIP cable, do so with a
slow, vertical motion. Do not use a side-to-side rocking motion to remove
the connector or by pulling the cable. Be careful to make sure pins in the
MVIP connector on the board line up with the sockets on the MVIP cable.
Failure to do so may result in pins being pushed down toward the bottom
of the MVIP connector on the board. The MVIP test will detect these errors.
For complete instructions on how to install Triton and Quantum boards,
please refer to the
Quick Installation Guide
, which is provided with every
AltiGen board package.
TritonDef.inf
When a new PCI board is installed in a Windows 2000 system, the OS will
detect the board and ask for a driver. The driver file for the boards
(TritonDef.inf) can be found in the following locations:
•
Before installing AltiContact Manager:
on the root directory of the
AltiContact Manager CD-ROM; this file will be installed when you
install the software.
•
After installing AltiContact Manager:
in the \AltiServ\SP directory on
your hard drive.
AltiGen Board Options
(Opciones de La Tarjeta AltiGen /AltiGen Kartenoptionen)
Table 4 lists the AltiGen telephony board modules. This selection allows
you to optimize your system based on the trunk/extension mix required at
your site.
La Tabla No. 2 lista los módulos de la tarjeta de telefonía AltiGen. Esta selección le permite
optimizar su sistema con base en la mezcla de troncales y extensiones que requiere su sitio.
In Tabelle 2 sind AltiGen Kartenmodule für das Fernsprechwesen aufgelistet. Diese Auswahl
erlaubt eine Optimierung ihrer Standortanlage mit der gewünschten Kombination von Haupt-
und Nebenanschlüssen.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...