Altigen AltiContact Manager Version 5.0A, Administration Manual

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Huntgroup Configuration
AltiContact Manager Administration Manual 15-5
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correct number as the Caller ID on PRI lines. With fewer digits, the
system sends the trunk’s
configured phone number as the Caller ID. If
the trunk number is not configured, the system main number is sent.
• Enable Dial-By-Name Service —select this box to allow callers to
search the extension list by employee name for this hunt group
extension.
• Description —each huntgroup can be assigned a description.
Setting Call Restrictions
You can allow or restrict other types of calls by using the following check
boxes. You may choose to enable or disable these options—the default is
set to enable the first two options. These default settings reduce the risk of
international toll fraud.
Caution: Allowing these options may increase the potential for toll
fraud if they are not properly administered.
• Allow Calls to be Transferred or Conferenced to an Outside
Number
—selected, the group user can transfer or conference calls to
an outside telephone number. Checking this box will enable Message
Notification.
• Allow User to set Forward, Notification and Remind Call to
Outside from within Group’s VM System
—selected, the group user
can set these features to an outside telephone number when accessing
the group’s voice mail. Checking this box will enable Message
Notification.
• Allow User to Make or Return Call to Outside from within
Group’s VM System
—selected, the group user can make or return
calls from within the group’s voice mail (i.e. Zoomerang).
• Allow User to Make or Forward International Calls from within
Group’s VM System
—selected, the group user can make
international outgoing calls from within the group’s voice mail (i.e.
Zoomerang).
Establishing Huntgroup Membership
There are two different ways to attach extensions to huntgroups.
1. If you select a huntgroup in the Huntgroup Configuration window,
then click the Group Member tab; you open the group view of the