System Configuration
AltiContact Manager Administration Manual
5-21
5. Syst
em
Conf
ig
urat
ion
Figure 12.
Call Reports tab, System Configuration
Internal Database Configuration (Internal Logger
Service)
The Internal Log Service (shown in the
Log Service
display window) is
created by default. You can enable or disable the service, but you cannot
remove this database or add another Internal Log Service.
To enable Internal Logger Service (CDR) to the local drive:
1.
Select the
Internal Log Service
checkbox.
2.
In the
Internal
Database
Configuration
field, use the up/down
arrows to select the
Active
database
retaining
period
in months. This
determines how long the data will be kept in the database.
3.
(Optional) In the
Archive purged record(s)
field, use the up/down
arrows to select the number of months per archive file. This determines
the number of months that each archive will contain.
4.
Press
OK
or
Apply
.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...