Setting up Extensions
14-4
AltiContact Manager Administration Manual
Adding New Extensions
To add a new extension:
1.
Click the
Add
button in the General tab. The
Add New Extension
dialog box opens.
Figure 2.
Add New Extension dialog box
2.
Type in an
Extension Number
.
The number must begin with a number assigned to be used for
extensions, and it must be the length assigned to extensions, both of
which are set on the Number Plan tab in System Configuration as
described in “Setting a System Number Plan” on page 5-4.
3.
Select the
Type
of extension from the two options,
Physical
or
Virtual
.
4.
Depending on the type of extension you’re creating, take one of the
following actions:
• If you’re setting a
virtual
number
, you’re done. Click
OK
.
• If you’re setting up a physical extension, select an available
physical location—
slot
and
channel
for the line—then click
OK
.
The
slots
(logical board ID) and the
channels
(the ports) are
displayed and available if they have not yet been assigned to an
extension.
Establishing Basic Extension Attributes
After you create an extension, you can set other basic attributes on the
Extension Configuration General tab:
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...