Altigen AltiContact Manager Version 5.0A, Administration Manual

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Quantum Trunk Properties
7-6 AltiContact Manager Administration Manual
• Holiday Profile - A holiday profile can be assigned to a trunk. The
drop- down list selection is based on settings configured in the
Holiday page of System Configuration (see “Routing Calls on
Holidays” on page 5-12)
• Business Hour Profile - A business hour profile can be assigned to a
trunk. The drop-down list selection is based on settings configured in
the
Business Hours page of System Configuration.
• Trunk Properties - Opens a dialog box that allows you to configure
low-level, hardware-specific properties for each trunk. The options
vary depending on the type of board and trunk; this is discussed in
subsequent sections.
• Record Option - Recording for incoming and outgoing calls is
supported for Triton Analog, T1/E1, and IP trunks; use the drop-down
list to select
Disable or Enable .
Quantum Trunk Properties
To configure a Quantum channel, select a Quantum channel from the trunk
channels list in the Trunk Configuration window, then click the
Trunk
Properties button or double-click the list entry to view the Quantum
Trunk Line Properties dialog box.
Figure 3. Quantum Trunk Line Properties window