Software Installation
AltiContact Manager Administration Manual
3-11
3.
Software
In
sta
lla
ti
on
New Installation
Before New Installation
Note:
Triton T1 Rev A1/A2 or VoIP Rev A1/A2 boards are not supported
in AltiContact Manager. These boards must be replaced with Rev
A3 or later boards.
Before you begin, have the following at hand:
•
System Key
•
The 20-digit software license key (located on the End User License
Agreement)
•
The system home area code
•
The extension length
Note:
The extension length, which is from 3–6 digits, is the number
of digits for all extension numbers. All extensions in the
AltiContact Manager configuration must be the same length.
You cannot change the extension length once the first
extension is configured, which is something you do later
running the AltiContact Manager Setup. To change the
extension after extensions are configured requires
reconfiguring the entire system or deleting all the extensions
and groups already configured.
•
Internet Explorer 5.0A or higher (for online registration)
To Begin New Installation
To install AltiContact Manager:
1.
Make sure you have prepared for installation as described beginning
on page 3-2.
2.
Install the System Key on the parallel or USB port.
Caution:
Do not connect the system key to any AltiGen board as
damage may occur to the board or the system key.
Summary of Contents for AltiContact Manager Version 5.0A
Page 38: ...xxxvi AltiContact Manager Administration Manual...
Page 148: ...Stopping the AltiGen Switching Service 4 12 AltiContact Manager Administration Manual...
Page 182: ...Feature Profiles 5 34 AltiContact Manager Administration Manual...
Page 216: ...Configuring the Triton T1 E1 PRI Board 6 34 AltiContact Manager Administration Manual...
Page 314: ...Agent Logout Reason Codes 12 8 AltiContact Manager Administration Manual...
Page 322: ...13 8 AltiContact Manager Administration Manual...
Page 388: ...Setting Queue Management Options 15 24 AltiContact Manager Administration Manual...
Page 442: ...20 4 AltiContact Manager Administration Manual...
Page 446: ...Application Extension Setup 21 4 AltiContact Manager Administration Manual...
Page 510: ...About AltiReach Configuration 26 36 AltiContact Manager Administration Manual...
Page 518: ...Changing TAPI Configuration Parameters 27 8 AltiContact Manager Administration Manual...
Page 526: ...DINA Manager 28 8 AltiContact Manager Administration Manual...
Page 546: ...Technical Training B 6 AltiContact Manager Administration Manual...
Page 558: ...G 12 AltiContact Manager Administration Manual...
Page 576: ...Index I 18 AltiContact Manager Administration Manual...