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Using

Am

A

nd

A

@Work.Place

Version 2.1

User’s Guide Edition 6

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Summary of Contents for Amanda

Page 1: ...Using AmAndA Work Place Version 2 1 User s Guide Edition 6...

Page 2: ...aulty workmanship for a period of 90 days from the date the software is delivered If a defect in the media should occur during this period you may return the media to tAA and tAA will replace the medi...

Page 3: ...al rights and you may also have other rights which vary from state to state This Agreement shall be governed by the laws of the State of California without regard to the conflicts of laws or provision...

Page 4: ...in formation leaves a message for someone and or provides information Because Amanda is referred to as she call ers and users are referred to as he user Someone with an extension that Amanda transfers...

Page 5: ...tings 6 After hours Greeting 7 Away from the office Greetings 7 Managing Recorded Greetings 8 Changing Your Security Code 8 Controlling Calls 8 Screening Calls 8 Becoming Unavailable 9 Reviewing Optio...

Page 6: ...vi Using Amanda Work Place Leaving a Message for Someone Else 15 Managing Personal Mailing Lists 16 Managing Guest Mailboxes 17 Index 19...

Page 7: ...Using Amanda Introducing Amanda Logging into Amanda Setting Up Amanda Controlling Calls Managing Messages Managing Guest Mailboxes...

Page 8: ...You change the contents of these fields from a touch tone telephone using a series of menus In addition to these fields each mailbox has greetings that you record For example when you cannot answer th...

Page 9: ...umber security code NOTE If Amanda asks for a security code immediately and you are at someone else s extension use Dial _______ Amanda s number mailbox security code OR You can dial your security cod...

Page 10: ...ey have reached you and feel comfortable about your whereabouts Changing your security code ensures that only you and other authorized personnel can access your messages The first time you log into Am...

Page 11: ...message Until you make this recording Amanda says only the number of the mailbox mailbox 2 4 7 At least one greeting the greeting s number 1 3 record greeting When Amanda rings your extension and you...

Page 12: ...sy message whenever your extension is busy For example This is Chris I m talking to someone else at the moment Press to hold enter another extension or stay on the line to leave me a message After any...

Page 13: ...estead Inc will be off site until Monday May 5th While I am gone my associate Matthew Lee is handling my business calls Please call Matthew at Extension 557 or leave me a message I will be checking my...

Page 14: ...explains how you can screen calls turn do not disturb on and off and control what your callers hear when your line is busy or when you cannot answer your telephone Screening Calls By screening calls...

Page 15: ...essage Your coworkers are also not disturbed by your ringing extension To turn Do Not Disturb on or off Reviewing Options You can review the current settings for options such as Do Not Disturb and cal...

Page 16: ...d until you delete them so delete old messages from your mailbox as soon as possible Your Amanda system may have been configured differently For example it may play new messages first or purge old mes...

Page 17: ...he other user know that you received the message first and allows you to provide instructions regarding the message To forward the message you just listened to Select mailbox or list of mailboxes Add...

Page 18: ...ou use 13 through 23 for hours after noon you are not asked whether you meant A M or P M the month the day of the month the year use 2 or 4 digits for A M the hour for P M the minutes For example if y...

Page 19: ...users To reply to the message that you just listened to Deleting Messages You can delete messages If you make a mistake you can restore a deleted message but only if you have not changed menus or hun...

Page 20: ...a message for a user that you know is out of the office you can send a message to an individual mailbox or a list of mailboxes See Managing Personal Mailing Lists on page 18 for more information abou...

Page 21: ...nge the telephone number for a pager over the telephone To change the pager number notification record s number 1 4 new pager number To exit without changing a notification record press instead of a r...

Page 22: ...hear Amanda say That was an invalid entry just use 3 Enter the mailbox to receive the message 4 Complete the call transfer Usually you just hang up Managing Personal Mailing Lists Amanda allows you to...

Page 23: ...ck for those messages using any extension that has access to Amanda The guest mailbox s privileges are those defined by the guest mailbox template usually mailbox 996 Check with your Amanda system adm...

Page 24: ...x Dial _______ Amanda s number or host s mailbox guest mailbox guest s security code Now the guest can use Amanda s services To leave a message for a guest Dial _______ Amanda s number or host s mailb...

Page 25: ...anging lists managing 17 controlling calls 8 conventions iv copyright ii creating guest mailboxes 18 mailing lists 16 custom busy message recording 6 D deleting guest mailboxes 18 messages 13 director...

Page 26: ...g 5 names adding to employee direc tory 4 notification changing pager telephone number 15 messages 15 O offsite greetings 7 options reviewing 9 P pager number 15 personal mailing lists creating 16 man...

Page 27: ...greetings Manage guests Manage options Exit user mode Send new message Hang up Manage Lists Select a list Review current list Record a list comment Add mailbox to list Return to prev menu Delete mail...

Page 28: ...ystem greeting Review the current greeting Return to previous menu Send New Message Select user Select list Return Record message Return to prev menu Send New Message cont Review Make urgent Re record...

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