Using Amanda
5
After the initial setup, you can change some of these settings individually as
explained later in this guide.
Recording Greetings
As a user of [email protected], you can record the following:
•
A name and extension recording
+
+
+ record your name and extension +
Example: “Chris Wang. Extension 247.”
Amanda plays this when callers use the employee directory (usually
411) to find your extension number. It is also used to identify you. For
example, if a message is sent to you with verification, the sender hears
this recording as part of the verification message.
Until you make this recording, Amanda says only the number of the
mailbox:
“mailbox 2-4-7.”
•
At least one greeting
+
+ the greeting’s number (1-3) +
+
record greeting +
When Amanda rings your extension and you do not answer, she plays a
greeting. You can have up to three of these greetings. For example, you
can have a daytime greeting, an after-hours greeting, and a vacation or
on-the-road greeting. Until you record a greeting, Amanda plays the
system greeting, “Please leave a message for,” followed by your name
and extension recording. (If you have not recorded the name and exten-
sion recording, Amanda plays your mailbox number.)
For example: “This is Chris. I’m away from my desk or on another line.
You can bypass this greeting by pressing the # sign twice. To speak to
