Chapter 15: Extension Configuration
206
MAXCS ACC 6.7 Administration Manual
•
To
AA
—select the auto attendant number to use in the drop-down list under the
option.
•
To an
Extension
—select an extension from the drop-down list.
•
To a
Group
—select a group from the drop-down list.
•
To the
Operator
•
To an
Outside Number
—this option is available if it is allowed in the
Other Call
Restrictions
option in the
Restriction
tab, as discussed in “Setting Other Call
Restrictions” on page 204. Also, see “Outcall to Cellular or PCS Phone Numbers” on
page 201.
If you choose
Outside Number
, select a trunk or route access code to use in the
small drop-down list on the left, and type in the full prefix and phone number.
•
To
Line Park
—if configured, select a
Line Park
group (configured in “Line Park
Configuration” on page 261) from the drop-down list.
•
To
Free Format
— This option is available only to virtual extensions.
Note:
Using an IP extension, APC extension, or Paging Group as a forward target is
not supported. Forwarding over IP and E1 trunks is not supported.
You can enter up to 40 digits and can use 0-9, *, #, and “,”. One “,” represents one
second of delay.
You can use this configuration to send out additional DTMF digits to an extension,
hunt group/workgroup, or outside number. Here is an example: Virtual extension
100 is set to forward all calls to "200,,,123". Extension 101 makes a call to extension
100. The call is forwarded to 200. If 200 is an extension, 3 seconds after extension
200 picks up the call, extension 200 should hear DTMF tones (123). If 200 is a hunt
group or workgroup with agent 201 and 202, when the agent (either 201 or 202)
picks up the call, after 3 seconds the agent should hear DTMF tones (123).
Two other examples using
Free Format
: "92529712,,,,,5,,,211" means dial trunk
access code 9, and an outside number 2529712, wait 5 seconds, dial 5, and wait 3
seconds, then dial 211. Second example: "102,,01,,,5#" means dial extension 102,
wait 2 seconds, dial 01, wait 3 seconds, and then dial 5#.
For a trunk call, the wait time starts right after the digits are dialed (even while the
target phone is ringing). For an extension call, the wait time starts after connecting
to the extension (it does not when ringing begins).
•
To
Paging Trunk
—This option is available only to virtual extensions. To use this
option, you have to select a paging trunk in Trunk Configuration.
Note:
Forwarding calls to a pager is possible but
not recommended
since callers will
only hear what is heard when calling a pager and will not know to enter a return
phone number unless instructed.
Do Not Disturb
Enable
Do Not Disturb
—Check this option to send all calls for the selected extension(s)
to the extension’s voice mail. This feature is also accessible by the user at the user’s
station by dialing
#33
. Note that this overrides any One Number Access settings for the
extension.
Summary of Contents for ACC 6.7
Page 16: ...2 MAXCS ACC 6 7 Administration Manual ...
Page 44: ...Chapter 2 System Requirements and Installation 30 MAXCS ACC 6 7 Administration Manual ...
Page 56: ...Chapter 3 Getting Around MaxAdministrator 42 MAXCS ACC 6 7 Administration Manual ...
Page 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 7 Administration Manual ...
Page 108: ...Chapter 7 Auto Attendant Configuration 94 MAXCS ACC 6 7 Administration Manual ...
Page 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 7 Administration Manual ...
Page 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 7 Administration Manual ...
Page 180: ...Chapter 12 Trunk Configuration 166 MAXCS ACC 6 7 Administration Manual ...
Page 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 7 Administration Manual ...
Page 234: ...Chapter 16 Setting Up IP Extensions 220 MAXCS ACC 6 7 Administration Manual ...
Page 246: ...Chapter 17 AltiGen IP Phone Configuration 232 MAXCS ACC 6 7 Administration Manual ...
Page 256: ...Chapter 18 Mobile Extension Configuration 242 MAXCS ACC 6 7 Administration Manual ...
Page 270: ...Chapter 19 Hunt Group Configuration 256 MAXCS ACC 6 7 Administration Manual ...
Page 274: ...Chapter 20 Paging Group Configuration 260 MAXCS ACC 6 7 Administration Manual ...
Page 370: ...Chapter 26 Redundancy Configuration 356 MAXCS ACC 6 7 Administration Manual ...
Page 404: ...Chapter 29 TAPI Integration 390 MAXCS ACC 6 7 Administration Manual ...
Page 426: ...Chapter 30 Tools and Applications 412 MAXCS ACC 6 7 Administration Manual ...
Page 448: ...434 MAXCS ACC 6 7 Administration Manual ...