StarTech.com SV1115IPEXT Instruction Manual Download

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IP KVM Switch

1-Port USB PS/2 Server Remote

Control IP KVM

with Virtual Media and Serial

SV1115IPEXT

Instruction Manual

Summary of Contents for SV1115IPEXT

Page 1: ...IP KVM Switch 1 Port USB PS 2 Server Remote Control IP KVM with Virtual Media and Serial SV1115IPEXT Instruction Manual ...

Page 2: ...antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protect...

Page 3: ... Configuring the SV1115IPEXT 8 Web Configuration Using the On Screen Display 8 Web Configuration Using DHCP 10 Web Configuration Using Static IP 11 Terminal Configuration Using a Serial Cable 12 Using the Web Interface 14 The Login Screen 14 Web Interface Introduction 15 Main Menu selections 16 Using the Terminal Interface via Serial Port 27 Accessing the VNC Interface 28 Web Interface 28 Native V...

Page 4: ...trols 44 Using the Modem Feature 45 Connecting a Modem 46 Modem configuration 47 Configuring the Remote Connection 48 Accessing the Web Interface 49 Troubleshooting Guide 51 Serial Remote Control operation 52 Advanced Configuration Using the Integrated SSH Shell 54 About Security Certificate Warnings 56 Troubleshooting 57 Supported Protocols 60 Specifications 61 Technical Support 62 Warranty Infor...

Page 5: ...1 x Instruction Manual 1 x PS 2 KVM cable System Requirements PS 2 or USB enabled computer system or KVM switch Note KVM switch must have a USB hub port Standard 104 key PS 2 wired keyboard Standard 3 button PS 2 wired mouse VGA enabled monitor display 10 100Mbps compatible TCP IP network ...

Page 6: ...N port An additional straight through Ethernet patch cable to connect the unit directly to a dedicated WAN Internet connection StarTech com part number M45PATCHxxxx Configuration via serial port 1 x Straight through RS 232 serial cable with 9 pin DB9 male female connectors StarTech com part number MXT100 or 1 x Null modem RS 232 serial cable with 9 pin DB 9 female female connectors StarTech com pa...

Page 7: ...ack or cabinet following the instructions that came with the 1110EXTRACK optional not included If present disconnect the existing monitor and PS 2 keyboard 2 mouse from the host computer Using the provided integrated KVM cable locate the end with 3 Remote User Local keyboard mouse monitor native PS 2 or optional USB VGA port Host PS 2 Keyboard Host PS 2 Mouse Host USB port Host RJ45 port WAN RJ45 ...

Page 8: ... please refer to the section Configuring SV1115IPEXT for important information Important If you want to continue to use the host computer locally 8 skip step 10 and go directly to Connecting a Local Keyboard Mouse and Monitor after completing step 9 Otherwise complete steps 9 and 10 now and continue to Configuring SV1115IPEXT Connect the power cord provided to an appropriate electrical 9 outlet pl...

Page 9: ...omputer Using the provided integrated KVM cable locate the end with 3 the male VGA monitor connector and connect it to the VGA out connector on the back of the host computer Insert the female VGA connector on the opposite end of the 4 integrated KVM cable to the Video IN port on the rear panel of the SV1115IPEXT Connect a USB Type A to B cable to the USB port on the rear panel 5 of the KVM Connect...

Page 10: ...T could degrade performance NOTE In the event that you do not have enough integrated USB ports available on the managed computer to directly connect the keyboard mouse and SV1115IPEXT you may use a high quality USB hub on one of the computer s USB ports to make all of the connections IMPORTANT The SV1115IPEXT is convection cooled As such please ensure the vents on both sides are unobstructed Conne...

Page 11: ...puter 4 Disabling MouseAcceleration on the Host Computer NOTE If you are using USB to connect SV1115IPEXT to the host computer you will not be required to adjust the mouse settings on the host computer as this device uses Absolute mode which eliminates any problems you may otherwise experience with mouse synchronization or host mouse acceleration Many operating systems offer a feature called mouse...

Page 12: ...ons and turn off Enhance Pointer Precision and 1 ensure that the pointer speed bar is centered Linux Unix and X Windows Add this command to your xinitrc xsession or other startup script 1 xset m 0 0 0 For more information please refer to Troubleshooting Configuring the SV1115IPEXT SV1115IPEXT offers four distinct methods for configuring the unit for your network Which method will work best will de...

Page 13: ... prior to connecting via your Web browser If this is the case connect a local keyboard USB or PS 2 and press the Enter key In order to proceed you will require an administrative username and password By default the username and password are admin You will be given the opportunity to change the password recommended once the configuration is complete Alternatively you may press the Setup button on t...

Page 14: ...r file server or other device that acts as the DHCP server on the network A simple DHCP log looks similar to the following The information displayed for your own network may vary significantly from the data displayed in the image but should supply at minimum three essential details IP address MAC address and device or machine name for the computers and other devices connected to your network The v...

Page 15: ... own IP address NOTE If you connected the LAN port on the rear panel of the unit to your network but did not connect the WAN port you must disconnect the Ethernet cable from the LAN port and move it to the WAN port before attempting a static IP installation If desired you can return the cable to the LAN port if you configure it with a static IP address during the configuration process If you have ...

Page 16: ...to access the Web configuration system Terminal Configuration Using a Serial Cable Configuring the SV1115IPEXT using a serial cable is the best choice if you need to preconfigure the unit before attaching it to a network i e when sending to a branch office customer site etc In general the Web configuration is preferable because of its intuitive interface and the fact that you do not have to be wit...

Page 17: ...CE Serial port female if connecting to the DTE Serial port to the SV1115IPEXT Configure the terminal software with 8N1 settings Connection speed 115200 bps No of bits 8 Parity None Stop bits 1 sample HyperTerminal configuration ...

Page 18: ...previous section or b 192 168 1 123 if your network uses static IP addressing The Login Screen Before you can access the Web configuration interface you must enter a user name and password The default username and password as shipped from the factory is username admin with a password of admin NOTE Before the login screen appears your Web browser may display a warning about an invalid security cert...

Page 19: ...the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing At the left most side of each page the Main Menu is Main Menu displayed allowing users to choose functions offered by the Web Interface The right most column offers an optional help summary for Help Area each page If you don t wish to use this information it ca...

Page 20: ... customize settings to optimize overall performance i e Encryption options VNC options display and bandwidth options etc according to each user s individual preferences Please save your selections by clicking the Save Changes button The Snapshots screen allows you to view and save a screenshot of the controlled computer in its current state This screenshot will update periodically automatically Sa...

Page 21: ...server must be accessible to the unit which communicates with it constantly as data is needed Floppy mode Choose the Format as floppy button to switch to floppy mode Under Windows the drive will be identified as a high density floppy and will typically be assigned a drive letter of B The capacity is limited to 1 44 megabytes in this mode The purpose of supporting floppy mode is to permit the use o...

Page 22: ...d it emulates a USB CD ROM drive with a disk inserted The data from that disk must be provided by an external web server You will need a copy of the CD ROM contents that you want to emulate as an ISO file This is a byte for byte copy of track one the data track of a data CD ROM The ISO file must be made available on a web server that can be accessed by SV1115IPEXT To switch to this mode type in a ...

Page 23: ...ndard Nothing special is needed when reading the ISO from a working bootable CD ROM To create a bootable floppy you can format the emulated floppy from the target system or read the data from a working boot floppy This can be done from Windows using Disk Copy right click on the drive letter in the Windows Explorer or by using a program like RAWRITE Once you have a bootable image CD ROM or floppy w...

Page 24: ...dresses and Routing This table allows you to assign IP information for the LAN and WAN ports separately If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup If Ethernet Bridging is enabled the WAN port will use the same settings as the LAN port and any changes will not affect the setup for that port Adjusting the setting f...

Page 25: ...s unit s LAN WAN port It is set at the factory and cannot be changed You may need this number to configure your DHCP server Ethernet Bridging When Ethernet bridging is enabled the two Ethernet ports are virtually connected inside the SV1115IPEXT Packets arriving on either port that are not meant for it will be forwarded out to the other port when appropriate IEEE 802 1d Spanning Tree Protocol is i...

Page 26: ... If the user already exists you will change the password for that user Machine Name This is a name that is used to uniquely identify this machine You might want to create a DNS entry that matches this name The name is provided as the Client Name for the DHCP server It is also shown at the top of each page in the web browser interface and is the desktop name for VNC clients Other identification det...

Page 27: ...r error The Compatibility menu offers features that may offer enhanced functionality with certain KVM and power products such as StarTech com s Remote Power Switch PCM8155HNA These can be left at their default values if you are not connecting the unit to a KVM or power management device The SNMP menu allows you to configure the SV1115IPEXT so it can be recognized and managed using industry standar...

Page 28: ... for a RADIUS username and password Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem The Serial Ports menu allows you to manage and connect to devices connected to the unit using the R Port on the SV1115IPEXT Date and time are stored without consideration for time zone If you are controlling multiple sites in different...

Page 29: ...ld provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade Do NOT turn off power to the unit before this operation completes successfully The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in th...

Page 30: ...in using certain features The Status screen displays a system security log various system settings and the ability to generate a copy of the system configuration in plain text format Port Numbers provides a table allowing you to change TCP port values for services available on the SV1115IPEXT By default they are factory set to common Internet values You may wish to enhance security by disabling se...

Page 31: ...a Serial Port The terminal interface you can access via the serial port permits the configuration of the basic settings of the SV1115IPEXT While not intended to be a substitute for the Web interface it does allow you to configure some of the same functions The menu list below describes the options that can be modified through the terminal interface Note that you must use the W option to confirm an...

Page 32: ... briefly in the following section The type of encryption method or client used is not critical Web Interface Using SV1115IPEXT s web interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the Web configuration interface and click on the thumbnail of the desktop on the Home menu or click on the Connect button located in the Main Menu You may need to u...

Page 33: ...NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section SSHTunnel with NativeVNC client If you are using OpenSSH here is the appropriate U...

Page 34: ...se a command like this vncviewer bgr233 tunnel 10 0 0 34 22 Using theVNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the SV1115IPEXT without...

Page 35: ... Redraw Redraws the entire screen contents occurs immediately PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode USB Resets the USB connection by simulating an unplug and replug Forces operating system to recognize the USB keyboard mouse and emulated disk drive 4 8 Switches to thumbnail mode at indicated size i e 1 8th 1 4 Ctrl...

Page 36: ... This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively X Click this bu...

Page 37: ...s from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration Status Current status of the attached system and the s...

Page 38: ...hat multiple users not be connected to the same physical network Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provi...

Page 39: ...r key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host in a normal fashion Examples Ctrl Alt F4 Use L Ctrl then L Alt in...

Page 40: ... on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset is a fine tuning adjustment that requires the use of a test pa...

Page 41: ...ove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct these or us...

Page 42: ...e it takes for a packet to get to the SV1115IPEXT and come back has the biggest impact on perceived performance and usability Network bandwidth has a lesser effect particularly when just moving the mouse around Only a few bytes need to be sent when the mouse is moving and nothing else is changing on the screen but the round trip time limits the hand eye coordination of the user if it is too great ...

Page 43: ... smallest or largest values respectively The and buttons decrease or increase the parameter by a large amount In the case of phase this is 4 units For all the others this is 10 units The and buttons decrease or increase the parameter by one unit The middle button sets the parameter to the middle value The text of the middle button also indicates which parameter is being controlled Note that in the...

Page 44: ...ndow Insert and Eject will simulate that action and only one option is enabled at any time based on the current state of the emulated disk USB Replug can be used to force the host to recognize the disk It is not needed unless the host OS or hardware does not recognize it automatically Using the IPMI Feature Background To offer a more complete remote server control solution the SV1115IPEXT offers a...

Page 45: ...lly a password will be created by the BIOS that allows the IPMI feature to be accessed this password is exclusive to the IPMI feature and does not correspond to a password or account in the host computer s operating system If the Host Computer Does Not Support IPMI If the host computer you are managing with the SV1115IPEXT does not support IPMI StarTech com offers a non IPMI solution that also wor...

Page 46: ...abled the software option you can begin to configure IPMI settings through the Web interface Log in to the Web interface as admin Click the Admin Setup link at the top of the page and choose IPMI IPMB setup Intelligent Platform Management You will be presented with the IPMI Status menu Make the following changes to enable IPMI Serial port DTE Serial port DCE ...

Page 47: ...s well as any other error information will be recorded in the SV1115IPEXT s system log on the Status page of the Web interface If the host computer s BIOS setup allows for multiple levels of security for the BMC ensure the password you enter on the menu offers sufficient authority to control chassis power and monitor fan status Once you have made the necessary changes on this screen click Commit t...

Page 48: ...e VNC session Once IPMI is enabled and functioning correctly a set of controls will appear immediately under the thumbnail image of the host computer on the Home screen on the Web interface Note that you must be logged in as admin to use this feature From the Home screen Hard Reset Equivalent to pressing the RESET button on the managed computer The computer will restart Power Cycle The computer wi...

Page 49: ... host computer Unlike the TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the SV1115IPEXT and the computer you are using to manage the host computer that is essentially private as it bypasses the public Internet completely Note this feature requires both an external modem most standard connection protocols are supported a...

Page 50: ...nnection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typ...

Page 51: ...s connection between us and the modem only select 115200 Init string leave as ATE0S0 1 K3 see below The baud rate dictates the connection speed between the SV1115IPEXT s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left ...

Page 52: ...Connection Wizard window will open Click Next 4 Select Connect to the Internet and click Next 5 Select Set up my connection manually and click Next 6 Select Connect using a dial up modem and click Next 7 In the space provided under ISP Name type an appropriate name of 8 your choosing for the connection Click Next In the space provided under Phone Number enter the phone number 9 for the line to whi...

Page 53: ...ing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address https 99 99 99 99 You can now login to the Web interface and or VNC session normally Note that the remote machine the one you dialed from is automatically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the S...

Page 54: ...ial cable If you have disconnected the modem and are using the DCE Serial port on the rear panel for the PPP connection use a straight through serial cable When the modem is not actively connected you can begin a PPP session at up to 460 kbps To hang up and re connect the modem end the PPP session If you need to configure the device over a serial connection while the modem option is enabled connec...

Page 55: ... supplied an invalid user name and or password Modem init chat script failed The modem did not respond to the initialization string from the SV1115IPEXT You may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PPP authentication has occurred and a session has started Phone li...

Page 56: ... Connect the opposite end to the DATA OUT or similar port on the Serial Remote Control unit Note that some devices may use an integrated cable so you will not need to make a separate connection on the serial device Once you have added the first serial device to the SV1115IPEXT you can connect additional modules to the DATA IN or similar port on the previous module in the chain Once the cabling is ...

Page 57: ...on baud rates between 300 and 115 200 bps are supported Mode Sets the character framing scheme that the SV1115IPEXT will use with the R Port module You can choose from the following selections 8N1 Eight bits no parity one stop bit default and most common 7N1 701 7E1 7M1 7S1 Seven bits none odd even mark space parity one stop bit 8N1 801 8E1 8M1 8S1 Eight bits none odd even mark space parity one st...

Page 58: ...ences and the needs of your application If you click the Connect button next to the device you want to configure two new windows will appear The smaller of the two is a login screen the other is a SSH terminal window Click the login window and sign in as admin using the same password as the Web interface to activate the terminal window You will see a welcome banner similar to the following Baud ra...

Page 59: ...he SSH session as admin using the same password as the Web interface At the command prompt type connect x where x is the number of the R Port devices you wish to manage Alternatively you can enter the command connect l to see a list of active devices Operating Notes If the power supply to the R Port modules you have connected becomes faulty short overload then the R Port LED on the front panel of ...

Page 60: ...t users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do I receive a warning when I access the login screen on the SV1115IPEXT As it redirects you to a secure SSL se...

Page 61: ... to install the certificate from the SV1115IPEXT onto your local computer in this case when using Internet Explorer with Windows XP Open your Web browser and go to the SV1115IPEXT login screen 1 Click the Update security certificate link When prompted choose Open 2 A Window will appear that offers information about the certificate 3 Click Install Certificate The Certificate Import Wizard will appe...

Page 62: ...e either admin or a username created in the system as the user name you give your SSH client If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSH You should answer yes so that your SSH client saves the public key of this host and doesn t re issue this warning Certif...

Page 63: ...on and sensitivity setting The following directions correct this issue and apply to Red Hat Fedora Core 2 but should be similar for other distributions that use GNOME or KDE Click the Launch menu icon 1 Choose Preferences Mouse 2 Click the Motion tab 3 Set the Acceleration bar to the setting immediately left of center 4 Set the Sensitivity bar to the left most settings lowest possible 5 ...

Page 64: ...NC VNC RFB Protocol Server Standardized real time KVM network protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks DHCP Eases network setup by fetching IP address and other network settings from a centralized server RADIUS Allows integration with existing RADIUS server...

Page 65: ...x1200 85Hz Security 128 bit SSL Ethernet 10 100 BaseTX Cascadable Yes Rack Mountable Yes optional Supported Interfaces PS 2 USB Power Adapter 5VDC 3A center positive Dimension LxWxH 168 0mm x 188 0mm x 22 0mm Source code for the unit operating system is available upon request Please contact us by phone live chat or email to make your request This offer is valid for three years from the date of pur...

Page 66: ...valent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect...

Page 67: ... name just a few We offer an unmatched selection of computer parts cables A V products KVM and Server Management solutions serving a worldwide market through our locations in the United States Canada the United Kingdom and Taiwan Visit www startech com today for complete information about all our products and to access exclusive interactive tools such as the Cable Finder Parts Finder and the KVM R...

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