Chapter 29: TAPI Integration
384
MAXCS ACC 6.7 Administration Manual
•
Setting up phone and modem options
•
Setting up the Phone Dialer
•
Testing the TAPI Service Provider on the client system
Install the AltiGen TAPI Service Provider on the Client
The client must meet the following requirements:
•
A Windows operating system specified in the client manuals
•
Microsoft Outlook, Outlook Express, ACT!, or Goldmine installed on the client
•
Network connection with TCP/IP enabled
Note:
For Windows 2000 Server, the TAPI client must be installed on a separate PC from
the server. Otherwise, it won’t be able to detect your devices.
To install AltiGen TAPI Service Provider on the client system
1. On your MAXCS CD-ROM, open the
TAPI Gateway
folder.
2. Open the
Tapi_Client
subfolder, and run SETUP.EXE.
3. When prompted, enter the
Server IP address
, the client’s
Extension Number
,
and the client’s
Password
.
Set Up Phone and Modem Options
1. Go to
Start > Settings > Control Panel > Phone and Modem Options
.
2. If Phone and Modem Options have never been configured, enter the
Area Code
and
the number to dial to get an outside line (usually
9
). (This number is the
Route
Access
number configured in the System Configuration window,
Number Plan
tab.) Enter this number in both
To access an outside line
fields.
3. If Phone and Modem Options is already configured, click the
Edit
Button to verify
that the correct Route Access number is entered in both
To access an outside line
fields.
Summary of Contents for ACC 6.7
Page 16: ...2 MAXCS ACC 6 7 Administration Manual ...
Page 44: ...Chapter 2 System Requirements and Installation 30 MAXCS ACC 6 7 Administration Manual ...
Page 56: ...Chapter 3 Getting Around MaxAdministrator 42 MAXCS ACC 6 7 Administration Manual ...
Page 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 7 Administration Manual ...
Page 108: ...Chapter 7 Auto Attendant Configuration 94 MAXCS ACC 6 7 Administration Manual ...
Page 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 7 Administration Manual ...
Page 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 7 Administration Manual ...
Page 180: ...Chapter 12 Trunk Configuration 166 MAXCS ACC 6 7 Administration Manual ...
Page 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 7 Administration Manual ...
Page 234: ...Chapter 16 Setting Up IP Extensions 220 MAXCS ACC 6 7 Administration Manual ...
Page 246: ...Chapter 17 AltiGen IP Phone Configuration 232 MAXCS ACC 6 7 Administration Manual ...
Page 256: ...Chapter 18 Mobile Extension Configuration 242 MAXCS ACC 6 7 Administration Manual ...
Page 270: ...Chapter 19 Hunt Group Configuration 256 MAXCS ACC 6 7 Administration Manual ...
Page 274: ...Chapter 20 Paging Group Configuration 260 MAXCS ACC 6 7 Administration Manual ...
Page 370: ...Chapter 26 Redundancy Configuration 356 MAXCS ACC 6 7 Administration Manual ...
Page 404: ...Chapter 29 TAPI Integration 390 MAXCS ACC 6 7 Administration Manual ...
Page 426: ...Chapter 30 Tools and Applications 412 MAXCS ACC 6 7 Administration Manual ...
Page 448: ...434 MAXCS ACC 6 7 Administration Manual ...