Altigen ACC 6.7, Administration Manual

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Chapter 14: Out Call Routing Configuration
MAXCS ACC 6.7 Administration Manual 177
The above configuration means:
• The system has a group of analog trunks and a T1 digital trunk from a local carrier
that can accept local and emergency calls.
•
The system has a T1 digital trunk from a long distance carrier that can only accept
long distance calls.
• The administrator segmented local trunks into two routes, "Local Analog" and "Local
T1". A "Long Distance T1" route is created for the T1 from the long distance carrier.
•
When a user makes a local call, the administrator wants the system to use local T1
trunks first. If local T1 trunks are busy, then the system uses local analog trunks.
• When a user makes an emergency call, the administrator wants the system to dial
out from local analog trunks first. If local analog trunks are busy, the system uses
the local T1 trunk.
Working on Dialing Patterns
If your system is using a route access code, most likely you have one of the following
situations:
•
Your area may have multiple 10-digit dialing area codes.
•
Your area may have both 10-digit and 1+10 digit dialing in a same area code.
•
Your system needs to borrow another system's trunk to make an outbound call over
an IP or tie trunk.
• You would like to block a dialing pattern in addition to system restriction setting.
Dialing patterns are exceptions. If you can, minimize the number of dialing pattern
entries. Most companies don’t need to create dialing patterns.
Creating a Dialing Pattern
1. Click the Dialing Pattern tab on the Out Call Routing Configuration window.
Figure 95. Out Call Routing Configuration, Dialing Pattern tab