Altigen ACC 6.7, Administration Manual

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Chapter 28: Microsoft Exchange Integration
368 MAXCS ACC 6.7 Administration Manual
Exchange synchronization uses only the Extension’s first and last names as
the link.
6. For users whose voice mails will be integrated with Exchange, check Assign
Exchange Integration License on the Extension Configuration screen’s Mail
Management tab (see Figure 155). Make sure that the E-mail Name field contains
alphanumeric characters only and does not contain other characters such as spaces
( ) or periods ( . ).
Figure 155. Assigning the Exchange Integration license to a user
Note:
Each user needs to access their mailbox once via an e-mail client (Outlook,
Outlook Express, Outlook Web Access) before synchronization will start working
for that user.
This is all you need to do if you selected the Synchronize with Exchange option in the
Voice Mail Configuration Screen. If necessary, see “Testing for Synchronization” on page
380 and “Troubleshooting Tips” on page 380.
Additional Steps for Bridged Access and
Native VM Integration
In addition to the steps given thus far in this chapter, follow these additional steps for
Bridged Access and Native VM integrations.
1. Create a dial plan in Exchange. In the Exchange Management Console, go to
Organization Configuration > Unified Messaging , and click New UM Dial Plan .
Figure 156. Creating a new UM dial plan. In this example, the name of the dial plan is
“LeslieXiaSS”.
2. Enter a name for the dial plan and length of extension numbers. The digit length
must be the same as the extension number length in MAXCS. Then click New .
The digit length you
enter must match
the digit length of
extensions in
MAXCS