Chapter 14: Out Call Routing Configuration
MAXCS ACC 6.7 Administration Manual 181
Resolving Dialing Delay for Non-USA/Canada
Countries
When installing the AltiGen system outside of North America, you may experience dialing
delay when dialing through E1/PRI trunks that are using en-bloc (buffering digits and
sending all digits at once). The system dialing logic may cause a 7-second inter-digit
dialing delay for en-bloc trunks. To reduce the dialing delay, the following configuration
is recommended:
1. On the
Number Plan
tab in the
System Configuration
window, select a digit for
route access.
2. On the
Route Definition
tab of the
Out Call Routing Configuration
window, add
a route definition entry for en-bloc and assign the member en-bloc trunk(s).
3. On the
Dialing Pattern
tab of the
Out Call Routing Configuration
window, add
dialing pattern definition entries for the following prefixes:
•
prefix = 0, length = 11
•
prefix = 00, length = 14
•
prefixes = 1-9, each length = 7
In the
Route Priority
field, use the drop-down list to select the
En-Bloc
route
definition (assigned in step 2).
The Dialing Pattern tab should look as follows:
Summary of Contents for ACC 6.7
Page 16: ...2 MAXCS ACC 6 7 Administration Manual ...
Page 44: ...Chapter 2 System Requirements and Installation 30 MAXCS ACC 6 7 Administration Manual ...
Page 56: ...Chapter 3 Getting Around MaxAdministrator 42 MAXCS ACC 6 7 Administration Manual ...
Page 98: ...Chapter 6 Voice Mail Configuration 84 MAXCS ACC 6 7 Administration Manual ...
Page 108: ...Chapter 7 Auto Attendant Configuration 94 MAXCS ACC 6 7 Administration Manual ...
Page 124: ...Chapter 9 Call Recording Configuration 110 MAXCS ACC 6 7 Administration Manual ...
Page 128: ...Chapter 10 Application Extension Configuration 114 MAXCS ACC 6 7 Administration Manual ...
Page 180: ...Chapter 12 Trunk Configuration 166 MAXCS ACC 6 7 Administration Manual ...
Page 186: ...Chapter 13 In Call Routing Configuration 172 MAXCS ACC 6 7 Administration Manual ...
Page 234: ...Chapter 16 Setting Up IP Extensions 220 MAXCS ACC 6 7 Administration Manual ...
Page 246: ...Chapter 17 AltiGen IP Phone Configuration 232 MAXCS ACC 6 7 Administration Manual ...
Page 256: ...Chapter 18 Mobile Extension Configuration 242 MAXCS ACC 6 7 Administration Manual ...
Page 270: ...Chapter 19 Hunt Group Configuration 256 MAXCS ACC 6 7 Administration Manual ...
Page 274: ...Chapter 20 Paging Group Configuration 260 MAXCS ACC 6 7 Administration Manual ...
Page 370: ...Chapter 26 Redundancy Configuration 356 MAXCS ACC 6 7 Administration Manual ...
Page 404: ...Chapter 29 TAPI Integration 390 MAXCS ACC 6 7 Administration Manual ...
Page 426: ...Chapter 30 Tools and Applications 412 MAXCS ACC 6 7 Administration Manual ...
Page 448: ...434 MAXCS ACC 6 7 Administration Manual ...