8-Port Gigabit (PoE+) Ethernet Smart Managed Pro Switch with (2 SFP or 2 Copper Ports and)
Cloud
Management
Maintain or Troubleshoot the Switch
User Manual
452
Perform diagnostics and troubleshooting
You can send a ping or a traceroute, and you can perform a memory dump.
Ping an IPv4 address
You can configure the switch to send a ping request to a specified IPv4 address. You can use
this option to check whether the switch can communicate with a particular IPv4 device. When
you send a ping, the switch sends a specified number of ping requests and the results are
displayed.
If a reply to the ping is received, the following message displays:
PING x.y.z.w (x.y.z.w): size data bytes
size bytes from x.y.z.w: seq=0 ttl=xyz
--- x.y.z.w ping statistics ---
count packets transmitted, count packets received, x% packet loss
If a reply to the ping is not received, the following message displays:
PING x.y.z.w (x.y.z.w): size data bytes
--- x.y.z.w ping statistics ---
count packets transmitted, 0 packets received, 100% packet loss
To ping an IPv4 address:
1.
Connect your computer to the same network as the switch.
You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.
2.
Launch a web browser.
3.
In the address field of your web browser, enter the IP address of the switch.
If you do not know the IP address of the switch, see
Access the switch on-network and
connected to the Internet on page
Access the switch off-network on page
The login page displays.
If the NETGEAR Business page displays, see
Register and access the switch with your
.
4.
Enter one of the following passwords:
•
After registration, enter the local device password.
By default, the local device password is
password
.
•
If you previously managed the switch through the Insight app or Cloud portal, enter
the Insight network password for the last Insight network location.