Fuji Xerox Phaser 5500, Service Manual

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3-20 Phaser 5500 Printer Service Manual
Using the Troubleshooting Procedures
1. Applicable Error Code(s) lists the error message(s) addressed by each
troubleshooting procedure.
2.
Applicable Parts and References assist you in locating all the information
available for a particular part or procedure. Remember that disassembly
procedures, parts lists, and wiring diagrams for printer options appear in the
Phaser 5500 Printer Options Service Manual.
3. Follow each Step in a troubleshooting procedure sequentially in the order given
until the problem is fixed or resolved.
4.
The Actions and Questions box instructs you to perform a certain action or
procedure. Also included are precautions and/or additional procedures you must
follow to isolate the problem.
5.
When a procedure instructs you to test a component using Service Diagnostics,
see “Service Diagnostics” on page 3-11 for the detailed steps and functions for
testing parts of the printer.
6. Each action is followed by a question. If your response to the question is “Yes”,
then follow the instructions for a “Yes” reply. If your response to the question is
“No”, then follow the instructions for a “No” reply.
7.
Note that two types of photo sensors are used: photo-reflective and photo-
receptive. Photo-reflective sensors use light reflected back from an object to
detect its presence or absence. Photo-receptive sensors use an actuator or the
object itself to block the light path to detect an object or condition.
8.
Troubleshooting procedures frequently ask you to take voltage readings or test
for continuity or resistance at certain test points. The Reference table provides
pointers to the diagrams that provide this information.
9. Troubleshooting Procedures often ask you to replace a printer component. When
instructed to replace a non-spared component and that component is part of a
parent assembly, replace the entire parent assembly.
Close Door D Door D is Open - - 3-240
Close Door G Door G is Open - - 3-245
Close Door F Door F is Open - - 3-243
Close Door H Door H is Open - - 3-247
Maintenance Kit Near End of
Life - - 3-250
Replace Maintenance Kit - - 3-250
Invalid Configuration Card - - 3-250
Configuration Card Missing - - 3-250
Duplicate IP address detected - - 3-251
Error Message Summary (Continued)
Front Panel Message Service Diagnostics Message
Engine
Error Jam
Error Go to
Page