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Phaser 5500 Printer Service Manual
A complete log consists of several lines in the Service Usage Profile report (typically
2-5 lines). A log usually has some event code, a corresponding date, a corresponding
page, and a total event counter. In the case of engine errors, there are four lines (261-
264). In the case of jams, there are five lines (291-295 and 298).
Engine Errors
This table lists the fault codes used to identify engine errors in the Service Usage
Profile. Fault codes are numeric for Engine Errors (Line item 262).
If Engine Error codes appear in either the Engine Error Log or on the Front Panel, use
the Fault Code to find the corresponding troubleshooting procedure in the Error
Message Summary table.
Fault History Codes for Engine Errors
Fault
Code
Error
Fault
Code
Error
0
No Error
15
Toner Cartridge Failure (J8-1 J8-2)
1
Duplex Unit Failure (H2-7)
16
Drum Cartridge Failure
(J4-1, J7-1, J7-2)
2
Exit Unit Fail (H3-1, H3-3, H3-7)
17
Temperature Sensor Failure
(No error code)
3
Stacker Lower Tray Failure
(H5-11~13, 21~24, 81~84, 86)
18
Humidity Sensor Failure
(No error code)
4
Stapler Failure (H5-91, 95, 96)
19
Main Motor Failure (U0-1, U1-1)
5
Punch Failure (H5-31 ~ 34)
20
Drum Motor Failure (U1-4)
6
Finisher Failure (H5-7)
21
Toner Motor Failure (U5-1)
7
Tray 6 Failure (H1-5)
22
Laser Motor Failure (U3-5)
8
Tray 5 Failure (H1-4, H8-4)
23
Laser Unit Failure (U3-3)
9
Tray 4 Failure (H1-3, H8-3)
24
Fuser Failure (U4-1~5, U4-7, U4-8)
10
Tray 3 Failure (H1-2, H8-2)
25
Fan Failure (U4-9, U5-9)
11
Tray 2 Failure (H1-1, H8-1)
26
Engine Logic Board Failure (U6-2,
U6-3, U6-4, U6-5, U6-6 U6-7)
12
Tray 4-5 Logic Board Failure
(H7-3, H7-4, H7-7)
27
Incorrect Duplex Unit (H2-8)
13
Tray 6 Logic Board Failure
(H6-4, H6-7)
28
Incorrect Tray 4 -5 Unit (H7-8)
14
Finisher Logic Board Failure (H5-4)
29
Incorrect Finisher (H5-8)
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