
Error Messages, Codes, and Procedures
3-125
7
Check Main Drive Harness continuity.
1. Disconnect P/J8342 and P/J8304.
2. Check for continuity at the following:
P/J8342-1 <=> P/J8304-23
P/J8342-2 <=> P/J8304-16
P/J8342-3 <=> P/J8304-25
P/J8342-4 <=> P/J8304-27
P/J8342-5 <=> P/J8304-18
P/J8342-6 <=> P/J8304-29
Are these conductive?
Go to Step 8.
Repair the Main
Drive Harness.
8
Check the Transport Motor resistance.
Is there some amount of resistance
across P8342-2/5(COM) and P8342-1/3/
4/6?
Go to Step 9.
Replace the
Transport Motor
(page 3-222).
9
Check for +24 V to the Transport Motor.
Is there +24 V across J8304-16 <=>
ground and J8304-18 <=> ground on the
Finisher Main PWB?
Go to Step 10.
Replace the
Finisher Main
PWB
(page 3-248).
10
Replace the Transport Motor.
Run the Service Diagnostics Finisher
Transport Motor Test.
Does the error still occur?
Replace the
Finisher Main
PWB
(page 3-248).
Problem solved.
11
Test the Upper Tray Exit Sensor.
Run the Service Diagnostics Upper Tray
Exit Sensor test.
Does the sensor state change?
Replace the
Finisher Main
PWB
(page 3-248).
Go to Step 12.
12
Check the Sensor Harness connections.
Are P/J8321 and P/J8312 on the sensor
harness, and P/J8312 and P/J8302 on
the Main Sensor Harness connected?
Go to Step 14.
Connect and go
to Step 13.
13
Print a Test Print.
Does the error still occur?
Go to Step 14.
Problem solved.
14
Check Exit Sensor Harness continuity.
1. Disconnect P/J8321 and P/J8312.
2. Check for continuity at the following:
P/J8321-3 <=> J8312B-1
P/J8321-2 <=> J8312B-2
P/J8321-1 <=> J8312B-3
Are these conductive?
Go to Step 15.
Repair the Upper
Tray Exit Sensor
Harness.
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Procedure
Step
Actions and Questions
Yes
No
Summary of Contents for Phaser 5500
Page 1: ......
Page 2: ......
Page 330: ...3 252 Phaser 5500 Printer Service Manual ...
Page 394: ...5 48 Phaser 5500 Printer Service Manual ...
Page 408: ...6 14 Phaser 5500 Printer Service Manual ...
Page 519: ...Parts Lists 9 15 This page intentionally left blank ...
Page 550: ...9 46 Phaser 5500 Printer Service Manual ...
Page 584: ...10 34 Phaser 5500 Printer Service Manual ...
Page 623: ...071 0873 00 A ...