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Error Messages, Codes, and Procedures
3-51
Jam at D and A - C6-1 Duplex Area Jam
Paper being fed from the Duplex Unit did not reach the Registration Sensor, located
behind Door A, on time.
Applicable Error Code
Jam at D and A - C6-1 Duplex Area Jam
17
Test the Wait Sensor.
Run the Service Diagnostics Duplex Wait
Sensor test.
Does the Wait Sensor operate properly?
Replace the
Engine Logic
Board
(page 8-89).
Go to Step 18.
18
Check the Wait Sensor connection.
Are P/J123 and P/J541 connected?
Go to Step 19.
Connect P/J123
and P/J541.
19
Check continuity between the Wait Sensor
and Duplex PWB.
Is there continuity on each wire
between P/J123 <=> P/J541?
Go to Step 20.
Repair the wiring.
20
Check for +5 V to the Wait Sensor.
Is there +5 V across P123-3 (+) <=>
ground?
Replace the Wait
Sensor
(page 3-78).
Go to Step 21.
21
Check the Duplex PWB connection.
Are P/J540 and P/J417 connected?
Go to Step 22.
Connect P/J540
and P/J417
surely.
22
Check continuity between the Duplex PWB
and Engine Logic Board.
Is there continuity on each wire
between P/J540 <=> P/J417?
Go to Step 23.
Repair the wiring.
23
Check for +5 V to the Duplex PWB.
Is there +5 V across P/J540-1 (+) <=>
ground?
Replace the
Duplex PWB
(page 3-77).
Replace the
Engine Logic
Board
(page 8-89).
E8-2 Duplex Area Jam Troubleshooting Procedure (Continued)
Step
Actions and Questions
Yes
No
Summary of Contents for Phaser 5500
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