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Phaser 5500 Printer Service Manual
Jam at A (Fuser Exit Sensor) Troubleshooting Reference
Applicable Parts
References
■
Fuser Exit Sensor
■
Take Away Roller
■
Engine Logic Board
■
Fuser
■
Print Engine P/J Drum and Toner Cartridge
(page 10-6)
■
Print Engine Fuser Wiring (page 10-22)
■
PL4.1 Transportation and Registration (page 9-22)
■
PL6.1 Fuser and Exit 1 (page 9-34)
■
PL8.1 Print Engine Electrical (page 9-40)
Jam at A (Fuser Exit Sensor) Troubleshooting Procedure
Step
Actions and Questions
Yes
No
1
Check paper position.
Open Door A.
Does the paper touch the Fuser Exit
Sensor?
Remove the
paper.
Go to Step 2.
2
Check the Fuser for a paper jam.
Open Door A.
Is there a paper jam in the Fuser?
Go to Step 3.
Remove the
paper.
3
Check the Fuser installation.
Open Door A.
Is the Fuser installed correctly?
Go to Step 4.
Correct the
installation.
4
Check the Take Away Roller.
Open Door A.
Is the Take Away Roller worn or
contaminated with paper dust?
Go to Step 5.
Clean or replace
Take Away Roller
(page 8-41)
5
Test the Fuser Exit Sensor operation.
1. Open Door A.
2. Run the Service Diagnostic Fuser Exit
Sensor test.
Does the sensor state change each time
paper touches the sensor?
Reconnect the
connector of the
Engine Logic
Board.
Go to Step 6.
6
Check the Fuser Exit Sensor connection.
Are P/J125 and P/J410 connected?
Go to Step 7.
Connect P/J125
and P/J410.
7
Check continuity between the Fuser Exit
Sensor and Engine Logic Board.
Is there continuity on each wire
between P/J125 <=> P/J410?
Go to Step 8.
Repair the wiring.
8
Check for +5 V to the Fuser Exit Sensor.
Is there +5 V across J125-3 (+) <=>
ground?
Replace the Fuser
Exit Sensor
(page 8-77).
Replace Engine
Logic Board
(page 8-89).
Summary of Contents for Phaser 5500
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