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Error Messages, Codes, and Procedures
3-227
4
Check the Staple Cartridge for faulty parts
and foreign particles.
Are there damaged parts or foreign
particles?
Replace faulty
parts or clean as
needed.
Go to Step 5.
5
Check the Staple Harness connections.
Are P/J8356 and P/J8308 connected?
Go to Step 7.
Connect and go
to Step 6.
6
Cycle the printer power.
Does the error still occur?
Go to Step 7.
Problem solved.
7
Check Staple Harness continuity.
1. Disconnect P/J8356 and P/J8308.
2. Check for continuity at the following:
P/J8356-1 <=> P/J8308-15
P/J8356-2 <=> P/J8308-14
P/J8356-3 <=> P/J8308-13
P/J8356-4 <=> P/J8308-12
P/J8356-5 <=> P/J8308-11
Are these conductive?
Go to Step 8.
Repair the Staple
Harness.
8
Check for +5 V to the Self Priming Sensor.
Is there +5 V across J8308-11 <=>
J8308-15 on the Finisher Main PWB?
Go to Step 9.
Replace the
Finisher Main
PWB
(page 3-248).
9
Check the Self Priming Sensor signal.
Does the voltage across P8308-14 <=>
P8308-15 on the Finisher Main PWB
change when the Staple Cartridge is
removed or replaced?
Go to Step 10.
Replace the
Finisher Main
PWB
(page 3-248).
10
Replace the Stapler Assembly.
Does the error still occur?
Go to Step 11.
Problem solved.
11
Replace the Finisher Main PWB.
Does the error still occur?
Replace the
Engine Logic
Board
(page 8-89).
Problem solved.
Staple Cartridge Low or Missing (Self-Priming Senor) Troubleshooting Procedure
Step
Actions and Questions
Yes
No
Summary of Contents for Phaser 5500
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