Fuji Xerox Phaser 5500, Service Manual

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5-16 Phaser 5500 Printer Service Manual
Blank Print (No image)
No visible image anywhere on the output print as shown here.
Initial Actions
■
Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
■
Check the installation of the Drum Cartridge.
■
Check that the Drum Cartridge ground contact points are clean.
■
Ensure there are no obstructions in the Laser path.
■
Ensure the blank prints are not the result of multi-sheet feeds.
Blank Print Troubleshooting Reference
Applicable Parts Example Print
■
Laser Assembly
■
Drum Cartridge
■
Transfer Roller
■
High-Voltage Power
Supply
■
Image Processor Board
■
Engine Logic Board
Blank Print Troubleshooting Procedure
Step Actions and Questions Yes No
1
Check the Print Engine.
Print a Test Print.
Is the Test Print Normal? Print a Configuration
Page. Go to Step 2. Go to Step 4.
2 Check Confirguration Page.
Print the Configuration Page.
Is the Configuration Page normal? Verfiy the
Customer’s print job.
Go to Step 3. Go to Step 4.
3 Check the Customer’s Print Job.
Is the Customer’s Print Job
blank? Verify printer
connections. If
problem persists,
Replace the I/P
Board (page 8-91). Go to Step 4.
s5500-057