
DX-80 I
NSTALLATION AND
M
AINTENANCE
M
ANUAL
P7290 IMM
3-244
•
Use
¢£¤¥
to highlight “
Re_Route Dest.
”
•
Press
«
.
•
Input the appropriate Reroute Destination for this UCD Group. Then press
«
.
•
Press
°
to go to the previous menu level and program another UCD Group as above.
•
Continue making programming changes as required.
•
When all changes are made press the
°
(escape) key to exit this database-programming screen. You will
see the prompt: “
Exit This Feature
”; press “
Y
” for yes.
•
You will then be prompted to “
Save Current Setting
?”
•
Press “
N
” to abort changes and leave all data unchanged.
•
Press “
Y
” to save changes.
•
If you press “
Y
” (yes), you will then be prompted “
File Exists, Override?
”
•
Press “
N
” to abort changes and leave all data unchanged.
•
Press “
Y
” (yes) to continue with the save operation.
•
Press
°
(escape) again to return to the Database Programming menu.
•
Continue making other programming changes or exit PC-DBA programming.
Note: Changes made via PC-DBA are not updated to the DX-80 system memory until a
“
SEND
”
function has
been performed. Please refer to the Programming section of this manual to learn more about this procedure.
UCD Agent Log Off/Log On
!91
UCD Agent Log Off/Log On is a subset of Uniform Call Distribution. That is, it applies only to extensions that are
programmed “Members” or Agents of predefined (programmed) UCD Groups. An extension that is a member of an
UCD Group may temporarily invoke Agent Log Off to discontinue his extension relationship to the UCD Group. When
Agent Log off is invoked UCD Group Queuing
skips
this extension for calls that are in the associated UCD Group
Queue.
Agent Log Off/On can be invoked to remove an extension from participation in the UCD Group while at the same time
allowing uninterrupted use of all other extension features. (Non-UCD Group ringing is unaffected by the Agent Log
Off/On function.)
Agent Log Off/On is usually invoked at a UCD Group extension when that extension user is on break or not manned
(employee “shift” cycles etc.)
UCD Group Agent Log Off is possible at any number of UCD Group extensions, however one Agent (Member) must
be Logged On at all times. (The DX-80 will not allow all UCD Group Members to Log Off simultaneously.)
Related Features
Uniform Call Distribution
Flexible Feature Button Programming
Operation
1. While the extension is idle, the UCD Group Agent presses
!*91
to log on or
!91
to log
off.
2. The display will momentarily indicate the new Agent Status (Log On or Log Off).
Note: A Flexible Feature Button programmed with the code
!91
can be toggled for
Agent Log Off / Log On.
Conditions
If a Flexible Feature Button is programmed as the Agent Log Off/On button, the LED associated to the
button will light steady red to indicate the Log Off condition is set.
Содержание DX-80
Страница 1: ...C O M D I A L D X 8 0 DX 80TM Installation Maintenance Manual ...
Страница 10: ...DX 80 INSTALLATION AND MAINTENANCE MANUAL P7290 IMM TOC 6 ...
Страница 50: ...DX 80 INSTALLATION AND MAINTENANCE MANUAL P7290 IMM 2 20 ...
Страница 316: ...DX 80 INSTALLATION AND MAINTENANCE MANUAL P7290 IMM 3 266 ...
Страница 346: ...DX 80 INSTALLATION AND MAINTENANCE MANUAL P7290 IMM 4 30 ...