Digi HI-700HS, Service Manual, Page: 315 / 324

HI - 700HS service manual - 7 – fault finding
7 - 16 Issue 1 02/2020
Error codes when 700 series machine is linked to a Sleever machine
When a pack passes through the 700 machine and onto the sleeving machine, if the pack is not detected
correctly and/or the values in the service menu / labeller are not set correctly an error may appear on the
700 screen.
The possible error codes are below.
Error A
No sleeve movement after print detected. You MUST CHECK last 10 packs and index two sleeves before
continuing!
Reason – the sleever has received all required data correctly, but has failed to index the sleeve for
unknown reason. Check sleever indexing and sleeve movement sensor.
Error B
Communication with the scale didn't finish on time. You MUST index two sleeves before continuing!
Reason - pack has been weighed but the console did not tell the interface that it was a good pack (correct
weight, stable) within the required time (limit 500 milliseconds). The message may have been lost due to a
communications error (electrical). However the console did receive a weight from the ADC and is telling the
interface to add this (now missed) pack to the queue.
Error C
Delay of pack is a negative number. You MUST index two sleeves before continuing!
Reason – would only happen if scale sensor to sleever sensor was too close. This is unlikely to happen
now as the software has a minimal print time.
Error D
Communication with the printer didn't finish on time. You MUST index two sleeves before continuing!
Reason - The confirmation from the console that a pack is ready to be printed has arrived too late. There is
a time limit of 750ms after the pack cuts sensor 2 for the receipt of this message. It could be caused by
communication errors between the console and the ICE or between the console and the interface.
Error E
Not used – replace with error A or I
Error G
Printer didn't accept the pack. You MUST index two sleeves before continuing!
Reason - Two successive good pack messages have been received by the interface without an intervening
'pack is ready to be queued for printing' message. It could be caused by communication errors between
the console and the ICE coder or between the console and the interface.
Error H
No good pack signal received between good pack confirmations. You MUST index two sleeves before
continuing!
Reason - Two successive messages have been received from the console to say that this is a good pack
ready for printing without an intervening good pack message. Possibly there has been a communications
error between the console and interface.