Step 6 Click Confirm to access the re-authentication page. Enter Login password and
click Submit.
----End
Follow-up Procedure
To modify or delete the email parameter settings, click Modify or Delete.
If the email address fails to be set, rectify the fault based on the handling
suggestions of the error codes listed in the following table. If an error code is not
listed in the following table, provide the ECC run log and contact the customer
technical support.
Table 5-4 Mailbox error codes
Type
Error Code
Suggestion
Failed to
resolve the
domain
name.
2
1. Check whether the IP address of the DNS
server is correct.
2. Check whether the domain name of the
email server is correctly configured.
3. Check whether the network communication
between the monitoring module and the
DNS server is normal.
3
1. Try again later.
2. Check whether the domain name of the
email server is correctly configured.
5
Check whether the IP address corresponding to
the domain name of the email server is
configured.
11
1. Check whether the IP address of the DNS
server is correct.
2. Check whether the domain name of the
email server is correctly configured.
Failed to
connect to
the email
server.
22
1. Try again later. This issue occurs when the
domain name is just configured and the
domain name resolution is not complete.
2. Check whether the IP address of the DNS
server is correct.
3. Check whether the domain name of the
email server is correctly configured.
100
Check whether the local network cable is
properly connected and whether the network
adapter is activated. Ensure that the local
network connection is normal.
ECC800 Data Center Controller
User Manual
5 Power-On Commissioning
Issue 04 (2021-10-09)
Copyright © Huawei Technologies Co., Ltd.
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