NO TE
The source device can be a device that communicates properly or fails to communicate, but the
target device must be a device that communicates properly.
----End
8.21 What Should I Do If the ECC800-Pro WebUI
Display Language Changes from Chinese to English
During Use?
Context
Cause: The browser cookies are deleted.
Procedure
Step 1 Manually refresh the browser page.
----End
8.22 What Should I Do If the ECC800-Pro Fails to
Communicate with the UPS5000-E?
Procedure
Step 1 Tap System Info on the LCD after the UPS is started.
Step 2 Choose System Info > Settings, enter the user name and password, and tap
.
NO TE
The preset user name is admin and the preset password is 000001.
Step 3 Choose Settings > Advanced and set Modbus TCP encryption to Disable.
----End
8.23 What Should I Do if I Forget the ECC800 IP
Address?
Procedure
Step 1 If the ECC800 has been connected to the NMS, you can query the IP address on
the NMS.
Step 2 If the ECC800 is not connected to the NMS, hold down the SW button on the
ECC800 for 1 minute to restore the default IP address.
ECC800 Data Center Controller
User Manual
8 FAQ
Issue 04 (2021-10-09)
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