Canon imageRUNNER ADVANCE C5255, Service Manual, Page: 730 / 1443

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Error•Jam•Alarm > Error Code > Error Code Details
Error•Jam•Alarm > Error Code > Error Code Details
E
code
Detailed
code
Occurance
area
Items Description
E302 0101 04 Title Error in paper back white shading
Description Error in shading RAM access
The shading value is out of the specified range.
Remedy 1. Check that the LED of the Scanner Unit (Paper Back)
is lit.
2. Check the connection between Scanner Unit (Paper
Back) and LED, and check that the Cable is not open-
circuit.
3. Check the connection between Reader Controller PCB
and Scanner Unit PCB (Paper Back), and check that the
Cable is not open-circuit.
4. Check the condition of Shading White Plate of the
Scanner Glass (Paper Back) (scratches, dust, soil, etc.).
5. Check if Scanner Unit (Paper Back) detects HP
correctly.
6. Replace the Scanner Unit (Paper Back).
7. Replace the Reader Controller PCB.
E302 0102 04 Title Error in paper back black shading
Description Error in shading RAM access
The shading value is out of the specified range.
Remedy 1. Check that the LED of the Scanner Unit (Paper Back)
is lit.
2. Check the connection between Scanner Unit (Paper
Back) and LED, and check that the Cable is not open-
circuit.
3. Check the condition of Shading White Plate of the
Scanner Glass (Paper Back) (scratches, dust, soil, etc.).
4. Check if Scanner Unit (Paper Back) detects HP
correctly.
5. Replace the Scanner Unit (Paper Back).
6. Replace the Reader Controller PCB.
E315 000E 05 Title Image process device error
Description Software error of image process device was detected.
Remedy
1. Disconnect and then connect the connector on the
Main Controller PCB 2 (including SDRAM).
2. Replace the SDRAM.
3. Replace the HDD.
4. Replace the Main Controller PCB 2.
E350 0000 05 Title System error
Description System error
Remedy
Contact the service company office
E350 0001 05 Title System error
Description System error
Remedy
Contact the service company office
E
code
Detailed
code
Occurance
area
Items Description
E350 0002 05 Title System error
Description System error
Remedy
Contact the service company office
E350 0003 05 Title System error
Description System error
Remedy
Contact the service company office
E350 3000 05 Title System error
Description System error
Remedy
Contact the service company office
E351 0000 00 Title Main Controller PCB 2 communication error
Description Main Controller PCB 2 communication error.
Remedy
1. Disconnect and then connect the connector of the
Main Controller PCB 2.
2. Replace the Main Controller PCB 2.
E354 0001 05 Title System error
Description System error
Remedy
Contact the service company office
E354 0002 05 Title System error
Description System error
Remedy
Contact the service company office
E355 0001 05 Title System error
Description System error
Remedy
Contact the service company office
E355 0002 05 Title System error
Description System error
Remedy
Contact the service company office
E355 0003 05 Title System error
Description System error
Remedy
Contact the service company office
E355 0004 05 Title System error
Description System error
Remedy
Contact the service company office
E400 0001 04 Title Communication error between Reader Controller PCB
and DF Unit
Description Communication checksum error between Reader
Controller PCB and DF Unit
Remedy 1. Turn OFF and then ON the power.
2. Check the connection between Reader Controller PCB
and DF Driver PCB (Signal Cable and Power Supply
Cable), and check that the Cables are not open-circuit.
3. Replace the Cable between Reader Controller PCB
and DF Driver PCB.
4. Replace the Reader Controller PCB.
5. Replace the DF Driver PCB.