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Troubleshooting > Version upgrade > Error Code > Error Code
Troubleshooting > Version upgrade > Error Code > Error Code
Error Code (hex number)
Description
Remedy
Cause of error
The first
digit Error
field
The
second
digit
Operator
The 3rd
- 4th digits
Method
category
The 5th
digit
Category
code
The 6 - 8th
digits
Description
code
CDS
delivery
server
Local
CDS
server
UP
DATER
CDS file
server
Network
8
1
x
x
2
00D
The license access number has been registered for another device
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
2
00E
For the device product applicable to the device serial number, no
available software (MEAP application, System Option) exists
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
2
010
LMS system error
* In support of multi-manifest, when the MFP/SFP section value shows
any value other than 0 or 1, LMS returns an error code "-215" to
CDS.
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
2
011
LMS system error
* In the case of failure in collection of manifest in support of multi-
manifest, LMS returns an error code "-999" to CDS.
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
2
012
License cannot be issued for the upgrade product.
Since the configuration has been changed in the upgrade product,
there are no applications and options for which a license can be
issued.
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
2
013
Not registered in CSA
CSA associated with the license access number does not include any
products associated with the group ID.
Contact the support department of the
sales company.
Yes
-
-
-
-
8
1
x
x
F
L-CDS
8
1
x
x
F
000
Unclassified
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
001
Communication test information not registered
Download file information for communication test does not exist.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
003
Firmware information not registered
Firmware information corresponding to the target device serial number
does not exist.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
007
Invalid firmware version
The firmware version at the time of registration of the distribution
schedule differs from the current firmware version.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
008
Invalid firmware information
Firmware information to be distributed does not exist.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
009
Forcible termination
Distribution information is forcibly terminated from the server UI.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
00F
Invalid distribution status
Distribution status of the server is in a condition where a requested
method from the client cannot be accepted.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
010
Invalid parameter
Requested parameter from the client is not correct.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
011
Version information not registered
Version information corresponding to the specified serial number has
not been registered.
Contact the support department of the
sales company.
-
Yes
-
-
-
8
1
x
x
F
012
Distribution time-out
Distribution has not been completed even after a certain period of time
from the start of the distribution.
Contact the support department of the
sales company.
-
Yes
-
-
-