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Technology > Controller System > Controls > HDD Encryption/ Mirroring Kit (optional)
Technology > Controller System > Controls > HDD Encryption/ Mirroring Kit (optional)
●
Actions against Troubles – Overview
Servicing
User data
Recovery
Action
HDD
replacement
cleared
Replace HDDs
1) Format the HDD
2) Install the system software
Encryption
board
replacement
cleared
Install HDD encryption
Kit
1) Replace encryption board
2) Initialize Encryption Board (see *1)
3) Format the HDD
4) Install the system
Main controller
2 replacement
(SRAM)
cleared
Clear the key for HDD
data encryption kit
1) Initialize the encryption board (see *1)
2) Format the HDD
3) Install the system
Main controller
1 replacement
not cleared
N/A
N/A
Main controller
clear
Information
held in SRAM
cleared
After MN-CON clear
process is done
MN-CON clear does not clear
authentication information; no work is
required specifically for HDD encryption kit
*1: How to Initialize Encryption Board
1. Initialize the encryption board via SST.
This step makes the disk unformatted (E602-0001 is triggered if the unformatted disk is
started).
2. Format the HDD and reinstall SYSTEM via SST.
When you start the HDD formatting, the message is automatically shown to confirm
whether to initialize the encryption board (Key Clear).
Key Clear will disable accesses to HDD data permanently. Cautions should be taken in Key
Clear execution.
<Points to Note in Initialization via SST>
The screen below is shown when you gain access to SST in safe mode due to E602-2000.
Poor board connection also causes this error. Check the board connection to seek error
recovery. Initialization of the encryption board will disable accesses to HDD data permanently.
Cautions should be taken in initialization.
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<Points to Note in Initialization using USB>
The screen below is shown on the control panel when E602-2000 occurred and the machine
is started in safe mode using the USB flash memory with system data stored.
The message as shown in the figure below is displayed.
Select “0” when you are ready to initialize the encryption board.
Encryption board
error occurred.
Check connection
of the board.
Initialize
the board.
All data is deleted
at initialization.
[0]=Initialization
[other key]=exit
The figure below shows the final screen in initializing the encryption board.
The message as shown in the figure below is shown on the screen.
Select “2” when you initialize the encryption board.
We recommend checking the board connection before starting initialization
Attention!
Once initialization
is started,you
cannot cancel it.
is that OK?
[2]= Yes
[other keys]=No
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