Thermo Scientific Phadia 100, User Manual

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Error Handling Phadia 100 - User Manual
P a g e 1 2 . 4 6 12-3501-20/12
Corrective actions:
No corrective actions proposed, except for EliA methods.
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 18, 24.
If the error remains contact your local Phadia representative.
CC-1 LOW* and CC-2 LOW*
What can cause the problem:
This error might be caused by inproper placement of the instrument but the
results might be acceptable. For
EliA
it is possible that wrong Lot Specific Code
has been used or wrong storage conditions of EliA Wells.
Corrective actions:
It is recommended though, that the reliability of the results be judged using QC
results.
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 22, 26, 29.
If the error remains contact your local Phadia representative.
CC-1 LOW* and CC-2 HIGH*
What can cause the problem:
This error is very uncommon and is probably caused by more than one error.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Rerun the results that have not been reported. Check that sample volume is
enough including the sample tube dead volume, otherwise new patient sample
is needed. Use
1.1.Enter requests and put in the requests that have not been
reported.
If the error remains contact your local Phadia representative.
CC-1 LOW* and CC-2 LOW
What can cause the problem:
Pipetting problem. For EliA it is possible that wrong Lot Specific Code has been
used or wrong storage conditions of EliA Wells.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 22, 24, 26, 29.
If the error remains contact your local Phadia representative.