Thermo Scientific Phadia 100, User Manual

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Phadia 100 - User Manual Error Handling
12-3501-20/12 Page 12.47
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CC-1 LOW* and CC-2 HIGH
What can cause the problem:
This error is very uncommon and is probably caused by more than one error.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Rerun the results that have not been reported. Check that sample volume is
enough including the sample tube dead volume, otherwise new patient sample
is needed. Use
1.1.Enter requests
and put in the requests that have not been
reported.
If the error remains contact your local Phadia representative.
CC-1 OK and CC-2 HIGH
What can cause the problem:
Stop Solution Pipetting problem. Use of wrong Curve Control vial in CC-2
position. For
EliA it can be a contamination problem (most likely contamination
of CC vial with sample).
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
4, 7, 18, 24.
If the error remains contact your local Phadia representative.
CC-1 OK and CC-2 LOW
What can cause the problem:
Pipetting problem. For methods with two Curve Controls use of wrong Curve
Control vial in CC-2 position. For
EliA, Washing Solution Additive missing in
Washing Solution can lead to this message.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
4, 24, 26, 27.
If the error remains contact your local Phadia representative.
Quality Control Errors
If you are using Quality Controls you get limits and CV for the Quality Control
from the Quality Control kit. It is also possible for each laboratory to calculate
its own specific limits and CV. If these limits are exceeded you receive Quality
Control Errors.
When the results are outside the limits, you get HIGH or LOW underneath
Quality Control on the Laboratory Report.
Sometimes Quality Control Errors are caused by Processing Errors. By eliminat-
ing the Processing Errors you will then also eliminate the Quality Control Errors.