Thermo Scientific Phadia 100, User Manual

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Error Handling Phadia 100 - User Manual
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Example of a Distribution List:
Follow the instructions and perform the necessary steps. Do not empty the
instrument before you perform the actions listed on the Action List since this
might complicate identification of the cause of the error. Make sure that you
have used the correct reagents and that they are placed in the right positions in
the Sample Carousel. A more detailed information on each Processing Error is
provided in this chapter.
Processing Errors will often lead to Assay Result Errors. Eliminating the
Processing Errors can then automatically lead to elimination of the Assay Result
Errors.
The Processing Errors can be labelled FATAL, WARN or ERROR.
If a Processing Error is fatal the instrument will stop the processing of
ImmunoCAP, or EliA Wells, and in some cases abort the assay run. The
instrument will not produce any results for that specific test.
If a Processing Error is just a warning the instrument will produce results for the
assay run. However if the error is generated by Curve Controls or Calibrators,
their limits will take over and advise the operator. Please note that warnings can
cause Assay Result Errors.
If a Processing Error is labelled error the instrument will not produce any results
for that specific test.
Before contacting your local Phadia representative, always make a note of the
complete error message including the error code. Also note the instrument serial
number and software version number. Use
6.11.3.Create Instrument Event Log
to create an instrument event log on a diskette. This log file can then be sent to
your local Phadia representative to make troubleshooting easier.
The position in the ImmunoCAP
Carousel which is affected by the
error.
Type of component involved in
the error.
09 32418 Sample
10 33279 Sample
11 34703 Sample
12 34703 Empty Instr 10
ImmunoCAP CAROUSEL
01 sIgG AGcal <- 01 CAL-0.02
02 sIgG AGcal <- 01 CAL-0.02
03 sIgG AGcal <- 02 CAL-0.04
04 sIgG AGcal <- 02 CAL-0.04
05 sIgG AGcal <- 03 CAL-0.1
06 sIgG AGcal <- 03 CAL-0.1
07 sIgG AGcal <- 04 CAL-0.3
08 sIgG AGcal <- 04 CAL-0.3
09 sIgG AGcal <- 05 CAL-1.0
10 sIgG AGcal <- 05 CAL-1.0
11 sIgG AGcal <- 06 CAL-2.0
12 sIgG AGcal <- 06 CAL-2.0
The position in the Sample Car-
ousel in which the component
involved in the error is placed.
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