Thermo Scientific Phadia 100, User Manual

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Phadia 100 - User Manual Error Handling
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Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 18, 24, 25, 26, 27.
If the error remains contact your local Phadia representative.
CC-1 HIGH and CC-2 LOW
What can cause the problem:
Mostly, switching Curve Controls. For ImmunoCAP ECP, ImmunoCAP Tryptase ,
EliA
this error is very uncommon and probably caused by more than one error.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
5, 7, 24.
If the error remains contact your local Phadia representative.
CC-1 HIGH and CC-2 HIGH*
What can cause the problem:
Insufficient wash. For ImmunoCAP Specific IgA, ImmunoCAP Specific IgG,
ImmunoCAP Specific IgG4 and EliA it also can be a contamination problem
(most likely contamination of conjugate or CC vial with sample). For
EliA,
wrong Lot Specific Code.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 18, 22, 24, 25,
26, 27, 30, 32.
If the error remains contact your local Phadia representative.
CC-1 HIGH and CC-2 LOW*
What can cause the problem:
Insufficient wash. For
ImmunoCAP Specific IgA, ImmunoCAP Specific IgG,
ImmunoCAP Specific IgG4
and
EliA
it can also be a contamination problem.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 18, 24, 26, 27.
If the error remains contact your local Phadia representative.
CC-1 LOW and CC-2 LOW
What can cause the problem:
Pipetting problem caused by lack of Rinse Solution and/or a dirty instrument. For
EliA
, wrong Lot Specific Code or wrong storage conditions for EliA Wells.
Running
Specific-IgE method
and using
Total-IgE Conjugate
can give this error
message. Also running
ImmunoCAP Total IgE method
and using
ImmunoCAP