Thermo Scientific Phadia 100, User Manual

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Error Handling Phadia 100 - User Manual
P a g e 1 2 . 1 8 12-3501-20/12
nn: Indicates ImmunoCAP/EliA Well position
t ime: Tells you Number of seconds the incubation has been exceeded with
Z: Pipette motor, up and down movement
Sometimes Z [nnn] is displayed together with the error message. [nnn] indicates
the position of pipette. This information is for service purpose only.
FATAL #01.00 CODE FF EXECUTED
What can cause the problem:
This error is caused by an external disturbance or it has occurred an error in the
electronics. The assay run is aborted.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Empty instrument manually and run Monthly Maintenance. Unload Sample
Carousel, open Processing lid and lift up ImmunoCAP holder disc. Throw away
ImmunoCAP or EliA Wells. Check that no ImmunoCAP or EliA Wells are left
in or under the Elution Wells Disc. Check also under Wash Rake. After
emptying the instrument, perform a complete Monthly Maintenance, see
Chapter 11.
Load old run and rerun Samples. Check that sample and reagent volumes are
enough for the rerun. Look at consumption list and include dead volume for the
sample tubes. Rerun the results that have not been reported. Load the assay run
again by first using
1.5.Load Old Run.
If the error remains contact your local Phadia representative.
FATAL #02.00 SPURIOUS HARDWARE INTERRUPT
What can cause the problem:
This error is caused by an external disturbance or it has occurred an error in the
electronics. The assay run is aborted.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Empty instrument manually and run Monthly Maintenance. Unload Sample
Carousel, open Processing lid and lift up ImmunoCAP holder disc. Throw away
ImmunoCAP or EliA Wells. Check that no ImmunoCAP or EliA Wells are left
in or under the Elution Wells Disc. Check also under Wash Rake. After
emptying the instrument, perform a complete Monthly Maintenance, see
Chapter 11.
Load old run and rerun Samples. Check that sample and reagent volumes are
enough for the rerun. Look at consumption list and include dead volume for the
sample tubes. Rerun the results that have not been reported. Load the assay run
again by first using
1.5.Load Old Run.
If the error remains contact your local Phadia representative.