Thermo Scientific Phadia 100, User Manual

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Error Handling Phadia 100 - User Manual
P a g e 1 2 . 4 0 12-3501-20/12
FLAT CALIBRATION CURVE!
What can cause the problem:
No Washing Solution going to the Wash Rake. For EliA , wrong Lot Specific
Code, no Washing Concentrate in Washing Solution or contamination prob-
lems (most likely contamination of conjugate with sample).
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
7, 18, 22, 24, 25,
26.
If the error remains contact your local Phadia representative.
CALIBRATOR ABOVE RANGE!
What can cause the problem:
Missed pipetting Stop Solution, mix-up of calibrator vials. For ImmunoCAP
Specific IgA, ImmunoCAP Specific IgG, ImmunoCAP Specific IgG4 and EliA
contamination problems (most likely contamination of calibrator vial with
sample). For
EliA
, wrong Lot Specific Code or used Specific IgG Conjugate, can
cause this error. Running
Total IgE method
using
Specific IgE Conjugate
can
give this error message.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
3, 4, 7, 18, 22, 24,
27, 30, 32.
If the error remains contact your local Phadia representative.
CALIBRATOR BELOW RANGE!
What can cause the problem:
Missed pipetting or mix-up of calibrator vials or problem with Rinse Solution
distribution. For
EliA,
there is a possibility that wrong Lot Specific Code has been
used or wrong storage conditions for EliA Wells. Missing adding Washing
Solution Additive to Washing Solution can lead to this message. Running
Specific IgE method using Total IgE Conjugate , can give this error message.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors. For
additional information see Explanation of Actions, number
3, 4, 7,8, 12, 18, 22,
24, 25, 26, 29.
If the error remains contact your local Phadia representative.
NO RISING TREND!
What can cause the problem:
Mix up between calibrators in the Sample Carousel, pipetting problem or
alluvion in the nozzles of the Wash Rake. For
ImmunoCAP Specific IgA,