Thermo Scientific Phadia 100, User Manual

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Phadia 100 - User Manual Error Handling
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FATAL #24.04 FLUOROMETER MOTOR CAN'T POS FLAG
The Fluorometer motor does not seem to work.
Contact your local Phadia representative.
FATAL #24.05 CAP CAROUSEL MOTOR CAN'T POS FLAG
What can cause the problem:
The ImmunoCAP Carousel motor does not seem to work. Make sure that nothing
is blocking the movement of the ImmunoCAP Carousel.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Check/Remove if the movement of the ImmunoCAP Carousel has been ob-
structed. Check the processing chamber for loose ImmunoCAP/EliA Wells, look
under the Elution Wells Disc, check also under the Wash Rake. Clean the
processing chamber. If problem persist call service.
Rerun the results that have not been reported. Check that sample volume is
enough including the sample tube dead volume, otherwise new patient sample
is needed. Use
1.1.Enter requests
and put in the requests that have not been
reported.
If the error remains contact your local Phadia representative.
FATAL #24.06 SAMPLE CAROUSEL MOTOR CAN'T POS FLAG
What can cause the problem:
The Sample Carousel motor does not seem to work. Make sure that the Sample
Carousel is placed in its correct position and that nothing is blocking the
movement.
Corrective actions:
Follow instructions in Action List in order to identify or eliminate the errors.
Check/remove if the movement of the Sample Carousel has been obstructed.
Make sure that nothing is blocking the movement by rotating the Sample
Carousel. For Phadia 100 Ver.3.0, use the menu
6.13.Shutdown
and follow the
instructions displayed to safely shut down the instrument. Switch the Phadia 100
off, wait 10 seconds and switch on again. Clean under the sample carousel if
needed.
Rerun the results that have not been reported. Check that sample volume is
enough including the sample tube dead volume, otherwise new patient sample
is needed. Use
1.1.Enter requests and put in the requests that have not been
reported.
If the error remains contact your local Phadia representative.