Panasonic ZEQUO 2200, Operating Instructions Manual

Page: 725 / 726

Warranty and After-sales Service
725
Warranty and After-sales Service
1. Warranty card
A warranty card is included in the Installation Guide provided with this Switching
Hub. Be sure to confirm that the date of purchase, shop (company) name, etc.,
have been entered in the warranty card and then receive it from the shop. Read it
carefully, and then keep it in a safe place. The warranty period is one year from the
date of purchase.
2. Repair request
If a problem is not solved even after taking the steps shown in the
“Troubleshooting” section in this manual, please use the Memo shown on the
next page and make a repair request with the following information to the shop
where you purchased this Switching Hub.
- Product name
- Model number
- Product serial number
(11-alphanumeric characters labeled on the back of the product.)
- Firmware version (The number after "Ver." labeled on the unit package)
- Problem status (Please give as concrete information as possible.)
* Within the warranty period:
Repair service will be provided in accordance with the conditions stipulated in
the warranty card.
Please bring your product and warranty card in the shop where you purchased
it.
* After the warranty period expires:
If our check determines that your product is repairable, a chargeable repair ser
-
vice is available upon your request.
Please contact the shop where you purchased the product.
3. Inquiries about after-sales service and the product
Contact the shop where you purchased the product.